Sep 10
How Leaders Regulate Their Emotions in High-Stakes Moments — with Psychiatrist Dr. Tracey Marks
Great leaders don't avoid pressure — they know how to think clearly inside it. In this episode, Kwame Christian sits down with Dr. Tracey Marks, a board-certified psychiatrist and one of the most trusted mental health educators on YouTube (with over 2 million followers), to break ... Show More
55m 40s
Aug 2025
Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Join host Codie Sanchez as she delves into the art of communication and negotiation with Kwame Christian, a seasoned lawyer, mediator, and negotiation expert. Kwame offers invaluable insights on staying calm during arguments, avoiding common pitfalls in negotiation, and the impor ... Show More
1h 1m
Jun 2021
530: How to Prepare for Conflict, with Amy Gallo
Amy Gallo: HBR Guide to Dealing with Conflict Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work. She is the ... Show More
38m 32s
May 2023
How to Defuse a Tense Situation: 7 Tips for Effective Communication
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<p>Ever found yourself in a heated argument or tense situation and didn't know how to handle it? In this video, we reveal crucial strategies on how to diffuse tension, communicate effectively, and turn conflict into productive dialogue.</p>
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7m 28s
Apr 2024
Managing Your Emotions During an Argument at Work
When you’re in the middle of a conflict, it’s common to automatically enter fight-or-flight mode. But HBR contributing editor and workplace conflict expert Amy Gallo says it’s possible to interrupt this response, stay calm, and find a path towards a more productive discussion. In ... Show More
9m 13s
May 2025
How to Get What You Want Every Time: 3 Steps to Negotiate Anything With Anyone
<p>Right now, there’s something you want. </p><p>Maybe you need help at home, more support from your partner, or it’s time to set a boundary at work. </p><p>But you’re avoiding the conversation. Why? Because it feels hard. You don’t want conflict, you don’t want to upset anyone, ... Show More
1h 24m
Nov 2022
How to Handle Conflict Better
Whether it be with family, friends, teammates or strangers, handling conflict with everyone's best interest in mind takes true skill. In this episode, learn 3 key pillars to handling challenging interactions like a pro. “Conflict and crisis aren’t going away, building relationshi ... Show More
43m 58s
Order her book, "Holding the Calm: The Secret to Resolving Conflict and Defusing Tension" https://www.amazon.com/Holding-Calm-Resolving-Conflict-Defusing/dp/1523001933
In this episode, Hesha Abrams, an expert in Mediation, Negotiation, and Deal-Making talks about how to create small winnable victories. She also gives some great tips on how to deal with angr ... Show More