Empathetic listening works for intervening with addicts and schizophrenics, why don't you try it in conflicts over product features or customer deadlines?
Join us on Troubleshooting Agile to learn how you can incorporate the principles of Motivational Interviewing to improve the outcomes of your conversations, with your hosts, Squirrel and Jeffrey.
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Yesterday
Live from CITCON: Listener Questions
This episode, we are at CITCON 2025, answering listeners’ questions live. Join Squirrel, Jeffrey and our live audience as we discuss integrating tools from methodologies beyond Agile, borrowing practices from different domains such as CBT, Lean Manufacturing, and strategic sellin ... Show More
23m 47s
Oct 1
Reflections on Episode 400, Live from CITCON
This episode, we are at CITCON 2025, celebrating 400 episodes of Troubleshooting Agile. Join Squirrel and Jeffrey as they look back on the past 400 episodes, discuss how the podcast served as a tool to flesh out ideas for their book ‘Agile Conversations’ and what they would do di ... Show More
16m 9s
Sep 24
Someone Is Wrong On The Internet About Systems Thinking
Have you got Systems Thinking all wrong, like the author of an article we read that got Jeffrey all riled up? In this episode of Troubleshooting Agile, Squirrel and Jeffrey explore how complex systems evolve, referencing real-world examples like water systems, Facebook, and healt ... Show More
19m 42s
Jul 2022
Marcus Chan on P.O.W.E.R.F.U.L. Discovery
Marcus Chan is the President and Founder of Venli Consulting Group. In this episode, Marcus talks to us about pulling the thread to chunk down, “Run things by another decision-maker”, and handling typical stalls.Connect with Marcus on LinkedIn here and Venli Consulting Group here ... Show More
50m 9s
Mar 2025
624: Chris Beresford-Hill - Writing Excellent Cold-Emails, Taking Responsibility of Your Career, Pushing Your Edges, Becoming Dave Matthews' Pen Pal, Building Culture, & Leading a Creative Agency
Go to www.LearningLeader.com for full show notes This is brought to you by Insight Global. If you need to hire 1 person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world have the hustle ... Show More
1h 4m
Nov 2023
Ep392 - Neil Mullarkey | Build Your Confidence, Communication and Creativity at Work
Neil Mullarkey visits Google to discuss his book “In the Moment: Build Your Confidence, Communication and Creativity at Work” There are moments throughout our lives when our confidence and creativity can make all the difference. Every meeting, presentation and conversation is an ... Show More
57m 19s
Feb 2025
526: The University of Texas Professor on How to Improve Your Virtual Communication
Welcome to Strategy Skills episode 526, an interview with the author of Ping: The Secrets of Successful Virtual Communication, Andrew Brodsky. In this episode, Andrew shares the nuances of effective virtual communication in the workplace. He introduces the PING framework (Persp ... Show More
57m 9s
Sep 24
#828: David Senra — How Extreme Winners Think and Win: Lessons from 400+ of History’s Greatest Founders and Investors (Including Buffett, Munger, Rockefeller, Jobs, Ovitz, Zell, and Names You Don’t Know But Should)
David Senra is the host of the Founders podcast. For the past nine years, David has intensely studied the life and work of hundreds of history’s greatest entrepreneurs. His new podcast, David Senra, showcases conversations with the best-of-the-best living founders and extreme win ... Show More
2h 55m