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Aug 2023
13m 19s

Motivational Interviewing

A weekly problem-solving session for all things agile
About this episode
Empathetic listening works for intervening with addicts and schizophrenics, why don't you try it in conflicts over product features or customer deadlines? Join us on Troubleshooting Agile to learn how you can incorporate the principles of Motivational Interviewing to improve the outcomes of your conversations, with your hosts, Squirrel and Jeffrey. Links: ... Show More
Up next
May 21
The Expertise Gap
Do ‘Experts Have It Easy’? In this episode, Squirrel and Jeffrey discuss how experts and novices can overcome the empathy gap with rapid feedback, and breaking down complex problems into smaller steps to facilitate understanding. SHOW LINKS: Links: - Boyd Kane's article: https:// ... Show More
19m 26s
May 14
Accountable Not Agreeable
What is the true meaning of accountability? In this episode, Squirrel and Jeffrey share a real-life story that illustrates how it’s often misunderstood. Listen now to learn why it's not about blame or punishment, but about 'rendering an account' - in other words, sharing reasonin ... Show More
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May 7
Blameful Post-Mortems
What can perverse incentives teach us about software development? Join Squirrel and Jeffrey for a discussion on the importance of personal responsibility and the potential benefits of 'blameful' postmortems in driving accountability and improvement within organisations, in this e ... Show More
11m 57s
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