logo
episode-header-image
Aug 2023
32m 42s

36. Firing Clients & Sticking to Boundar...

Shanté Gorman, Mentor for Social Media Managers
About this episode

Have you ever found yourself grappling with the thought of firing a challenging client? Wondering how to establish rock-solid boundaries and actually stick to them? And what about the pivotal moment when you should start outsourcing and creating efficient systems? Well, today is the day your burning questions get answered!

In this must-listen episode, I sit down with two remarkable past mentees, Katya Valiquotte and Katie Campbell, who spill the beans on it all! Katya is a social media manager and content coach for online service providers. Katie is the founder of Katie Creative Co, a social media agency empowering lifestyle businesses to grow and nurture their communities on social media.

From growing a team to spotting red-flag clients, from gracefully letting go of clients to setting unshakable boundaries, these savvy experts hold nothing back! Get ready to unlock the secrets of running a thriving social media business as Katya and Katie share their invaluable experiences and insider tips in this light-hearted episode! 

Head to the Show Notes: https://social-media-manager-confidential.captivate.fm/episode36

Sign up for my FREE, exclusive private Community for Social Media Managers: https://social-media-manager-confidential.captivate.fm/community36

Download my FREE Guide, 35 Best Places to Get More Social Media Management Clients: https://social-media-manager-confidential.captivate.fm/clients36

Shop my done-for-you templates for Social Media Managers: https://social-media-manager-confidential.captivate.fm/shop36

Let’s be Instagram friends: @sugarpunchmarketing

PS. Are you finding this podcast useful? Share it with someone you know who needs help building a sustainable social media management business. You get to help a friend & I get to reach more social media managers just like you!

Up next
Jul 8
99. The 5 Client Boundaries That Saved My Social Media Business
Your portfolio is polished and sitting in a folder somewhere—but it's not booking you clients. You've spent hours creating beautiful case studies, yet you're still stuck in the pitch-and-pray cycle, watching other social media managers book premium clients while you're explaining ... Show More
7m 59s
Jul 1
98. What Actually Gets You Booked: My Portfolio Strategy That Works in 2025
Your portfolio is beautiful. Your case studies are organized. Your screenshots are perfectly curated. So why aren't potential clients reaching out? If you're tired of having amazing work that somehow isn't translating into consistent bookings—or if you're exhausted from pitching ... Show More
8m 55s
Jun 24
97. How to Create a Social Media Analytics Report That Clients Understand
You’ve been told to “show your value with data”—but what happens when the data still doesn’t land? If you’re a social media manager or service provider who’s ever sent a beautifully designed report only to get silence (or worse, confusion) in return, this episode is going to feel ... Show More
11m 29s
Recommended Episodes
Apr 2019
Build a Massive Social Following in 30 Days with Brendan Kane + Ask Shannah
It’s no secret, we all have dreams of being the next great social media influencer, and why not, they’re making serious bank. So what does it take to be an influencer and put a few more bucks in your bank account?Our podcast guest, Brendan Kane, is recently known for gaining one ... Show More
39m 58s
Apr 2024
581. Social Media Doesn't Have To Suck! Here's How
Let's be real: social media can feel like the gym—you know it's good for you, but sometimes, you just don't feel like engaging. Yet, it remains an essential tool for connecting with our customers. Whether you're someone who thrives on posting daily or you're the type who’d rather ... Show More
31m 13s
Mar 2018
Curiosity Marketing Strategies to Blast your Social Media - 216
What was working on Facebook, Instagram and twitter 6 months ago is no longer preforming. In this episode Chalene hopes to shed some light on what’s happening in Social Media and give you some immediate strategies that you can begin to implement today! These strategies could make ... Show More
32m 26s
Jun 2024
Grow Organically on Social Media and Create Content that Sells with Jocelyn Freeman
Ready to organically grow and sell from social media? Jocelyn Freeman is here breaking down how she and her husband Aaron have built their Instagram from scratch to now over 675K and counting all by focusing on a few simple content strategies. Jocelyn shares tips to create qualit ... Show More
56m 26s
May 2021
BIZ SERIES: The big mistake small businesses make on social media
Attention business ladies: You have so much opportunity right now. The power that small business has over big business is that you have the ability to build genuine relationships with people. You have the superpower of being able to humanize your business. That is your unique abi ... Show More
23m 54s
Aug 2021
Social Media Creative Content Ideas | Quick Tip Tuesday - 503
For anyone using social media to grow their business/brand, creating niched content that serves one's audience and inspires them to engage — share, save and comment — is crucial. But most importantly, you want to get them coming back for more! Today, Chalene shares the content st ... Show More
12m 51s
Mar 2024
From Instagram Influencer to TV's Decluttering Queen with Dilly Carter
Dilly Carter is a professional organizer and founder of Declutter Dollies, an organizing and home-styling service. Dilly is also a BAFTA nominee, x2 bestselling author and a presenter on the BBC hit TV-show, Sort Your Life Out.In this episode, Chris and Dilly discuss the impact o ... Show More
48m 48s
May 2024
582. "I can’t picture the next phase of my business. Where do I go from here?" | Coaching Session
Welcome back, Product Bosses! In this episode, we're tackling a common challenge that many of you face: scaling your business while managing the workload effectively. How do you grow without becoming overwhelmed by the increased demand and complexity?Join us as we dive into a coa ... Show More
53m 33s
Mar 2024
How To Get Your First 100 Customers Using Ai In Social Media | Yuliya Bel
Ep. 209 Is humor the secret sauce to capturing your first 100 customers in today's AI-driven social media landscape? Learn unconventional yet potent strategies for early-stage companies to get noticed and thrive. Kipp and Yuliya Bel (co-founder of Notus) dive into the nuances of ... Show More
44m 39s