On this episode of Accelerate Your Business Growth, host Diane Helbig is joined by guest David Burkus as they dive into the topic of building the best team regardless of business size and structure. Burkus emphasizes the importance of encouraging team members to disagree and offer their own ideas instead of just following orders.
Throughout the episode, Burkus emphasizes the three key factors of high-performing teams: common understanding, psychological safety, and a sense of pro social purpose. They discuss the importance of clarity of tasks and clarity of person/empathy in improving team dynamics and effectiveness. Finally, Burkus offers practical advice for managing differences and conflict within teams, stressing the importance of focusing on the task and not personal insults.
One of the world’s leading business thinkers, Dr. David Burkus’ forward-thinking ideas and bestselling books are helping leaders build their best team ever. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured publication such as the Wall Street Journal and Harvard Business Review. A former business school professor, Burkus now works with leaders from organizations such as PepsiCo, Adobe, and NASA.
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Cyclical Nature of Team Building: "Anytime there's a new member of the team, whether that's a new vendor you're going to use, or whether that's a new member that you've hired, we need to go back to the basics and make sure that person has common understanding of all of their teammates."
Psychological Safety and Trust: "It only takes one time to diminish months or years worth of work building trust. So it's something we have to be kind of constantly vigilant about."
Pro Social Purpose: "Once it's set and established and we know how to tell the story of who is served by the work that we do, that's actually when the work gets fun, even though it's constant work."
— David Burkus 00:14:31
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