Welcome to the latest episode of the Food Service Growth Show- How to streamline restaurant operations with tech implementation.
In this episode, we sit down with the industry expert to discuss the digitization journey of restaurant businesses and how tech implementation can improve your restaurant business.
Our guest for this episode is Brett Smith, VP of Customer Success at Planday, a workforce management platform for shift-based businesses.
During the podcast, Carl and Brett discuss the challenges that restaurants face when it comes to technology adoption. For example, some restaurant owners may be resistant to change and may be hesitant to invest in new technology due to cost concerns or concerns about the impact on their business operations.
So in this episode, we will explore...
✅ How to streamline restaurant operations with tech implementation.
✅ Digitization journey- from spreadsheets to advanced tech
✅ How technology can improve your restaurant business
✅ The key to successful tech implementation in your restaurant business
✅ Top tips for a successful tech implementation
✅ Why restaurants should consider adopting technology?
The hospitality industry is constantly evolving, and technology has become a crucial part of it. By adopting the right technology solutions, restaurants can improve their bottom line, boost productivity, and enhance customer experiences.
Brett emphasizes that the cost of not adopting technology can be even higher in terms of lost productivity, increased labor costs, and missed opportunities for growth. In addition, with the right restaurant technology solution, businesses can save time, reduce waste, and increase revenue.
Brett also talks about the importance of involving all stakeholders in the decision-making process when it comes to technology adoption. This includes not only owners and managers but also staff members who will be using the technology on a daily basis.
Carl and Brett also stress the importance of choosing the right technology solution for your food and beverage business. There are many different food and beverage technology solutions available for restaurants, from inventory management software to staff scheduling tools to mobile ordering platforms. It's important to choose a solution that is tailored to your specific business needs and that can integrate seamlessly with your existing systems.
This episode also covers the latest trends in restaurant technology, including the growing popularity of mobile ordering and delivery apps, the use of data analytics to optimize operations and improve the customer experience, and the use of artificial intelligence and machine learning to automate repetitive tasks and improve accuracy.
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