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Mar 2023
44m 47s

Honeymoon, Darkness, then Light

Will Smith
About this episode

After a rollercoaster year in his appliance repair business, John Schooler returns with scars, wisdom, and optimism. 

Topics in John’s interview:

  • John bought an appliance repair business 14 months ago
  • How he runs a repair business without having repair skills
  • The disaster that took away 20% of revenue overnight
  • Why running a business is harder than a marathon
  • The pros and cons of working with home warranty companies
  • What he would do differently from day one
  • What he learned about retaining employees
  • His role in day-to-day operations
  • His system for training technicians

John's original appearance on Acquiring Minds:

Links and how to contact John:

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