logo
episode-header-image
Jan 2023
15m 10s

312: Handling client's difficult questio...

FirmsConsulting.com & StrategyTraining.com
About this episode

For this episode, let's revisit a Strategy Skills classic where we address how to answer difficult questions raised by the client during an executive workshop or another type of client's executive group meeting.

We start with discussing the right mindset any consultant requires to be able to effectively handle difficult questions from a client. We thereafter review the particular steps in addressing a client's difficult questions raised during a workshop or a presentation. Lastly, we dive into which skills are required to be able to handle difficult questions, especially the kind of questions for which you don't have an immediate answer.

Click here to see the full study and here to see the merger study and market entry study.

Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Up next
Yesterday
567: From Refugee to U.S. Marine pilot to NASDAQ-listed biotech CEO | Leadership & Fundraising Lessons (with Quang Pham)
Quang Pham went from being a 10-year-old refugee airlifted out of Vietnam to becoming a Marine pilot, and the CEO of a NASDAQ-listed biotech company. In this conversation, he shares the exact lessons that guided each transition. Key insight: On decision-making: “As a young office ... Show More
39m 47s
Jul 7
566: Silicon Valley’s CEO Whisperer on Why Most Startup Founders Fail (with Rich Hagberg)
Rich Hagberg, often referred to as “Silicon Valley’s CEO Whisperer, psychologist and co-author of Founders Keepers, has advised over 1,000 executives and founders. In this conversation, he outlines why most startup leaders fail, and what the data reveals about those who succeed. ... Show More
56m 43s
Jul 2
565: Founder and CEO of GK Training on Communicating Effectively to Live a Better Life
Michael Chad Hoeppner, CEO of GK Training and adjunct professor at Columbia Business School, brings a deeply practical lens to one of the most undervalued professional skills: spoken communication. With roots in professional acting and over two decades coaching executives, Hoeppn ... Show More
56m 30s
Recommended Episodes
Nov 2022
527: Sample answer for "Talk about a leadership example" (Case Interview & Management Consulting classics)
For this episode, let's revisit a Case Interview & Management Consulting classic where we look at each of the typical McKinsey/BCG FIT/PEI questions and provide a typical answer. Note, that while replicating this approach and standard will help you, we caution you that the main t ... Show More
21m 46s
Nov 2022
524: Sample answer for "Why are you interested in this office?" (Case Interview & Management Consulting classics)
For this episode, let's revisit a Case Interview & Management Consulting classic where we look at each of the typical McKinsey/BCG FIT/PEI questions and provide a typical answer. Note, that while replicating this approach and standard will help you, we caution you that the main t ... Show More
11m 41s
Jan 2024
645: Important case interview elements to consider (Case Interview & Management Consulting classics)
For this episode, let's revisit a Case Interview & Management Consulting classic where we talk about important case interview elements to consider. Analyzing customers, competitors and the market: 3 areas which must always be considered in cases, even when it is not clear why. In ... Show More
9m 25s
Nov 2022
525: Sample answer for "Talk me through your resume" (Case Interview & Management Consulting classics)
For this episode, let's revisit a Case Interview & Management Consulting classic where we look at each of the typical McKinsey/BCG FIT/PEI questions and provide a typical answer. Note, that while replicating this approach and standard will help you, we caution you that the main t ... Show More
14m 35s
Oct 2023
616: Barter System in Cases To Ask for Information (Case Interview & Management Consulting classics)
For this episode, let's revisit a Case Interview & Management Consulting classic where we speak about a way for candidates to ask information in a case interview. A steep hurdle for many candidates is knowing how and when to ask for information / advice from an interviewer. To he ... Show More
4m 7s
Jul 2023
594: Offering case solutions too early hurts you (Case Interview & Management Consulting classics)
For this episode, let's revisit a Case Interview & Management Consulting classic where we speak about case solutions. Candidates sometimes prefer to be cautious and offer a solution earlier rather than waiting to fully flesh out the drivers and key issues in a case. The problem w ... Show More
6m 5s
Feb 2024
651: Invisible presentation technique (Case Interview & Management Consulting classics)
Solving a case while talking an interviewer through your thinking (written or otherwise) is, for the interviewer, a little like trying to understand a presentation without seeing the slides. Or at the very least seeing untidy slides – that is, assuming your working sheets are mes ... Show More
11m 55s
Jun 2024
S14E9: The 5 most common case interview questions you need to know
Send us a textGetting a grasp on the most common case interview questions is fundamental to setting yourself up for success in the interview process, whether you’re interviewing at McKinsey, Capital One, or Amazon. Today, we’ll cover the 5 most common questions you should be prep ... Show More
10m 29s
Feb 2024
653: Stressful interview situations (Case Interview & Management Consulting classics)
This podcast examines the typical tell-tale signs candidates show when placed under stress in a case interview and offers suggestions on how to manage these situations. The key to managing this problem is not to reduce the stress, which may be impossible to do, but to change the ... Show More
15m 45s
Nov 2023
Why senior partners ask dumb questions (and you should too)
This clip is an excerpt from episode 04. The Consultant's Turing Test, where Bruno explains what the Consultant's Turing Test is and how to be prepared for it in your interviews. If you like it, I highly recommend you check out the full episode for more insights. ------ ... Show More
8m 25s