Brendan Harrington’s vast leadership background creates the culture for a great customer experience because he strives to create a great experience for his employees. He shares what it takes to create employee buy-in, how to resolve difficult situations, and what he’s discovered is the most valuable offering as a leader.
Mar 2023
Mashup: Leadership Principles and Practices That Are Crucial for Your Success
Leaders exist on teams to provide guidance, inspiration, and motivation when working towards a specific set of goals. However, maintaining a high level of leadership excellence is not an easy task and requires leaders to actively build time in their schedule to work on supporting ... Show More
1h 18m
Jul 2025
#353: What's the Big Deal with Empathy?
Perry Holley and Chris Goede explore the importance of empathy in leadership and how it shapes a culture where people feel seen, valued, and cared for, ultimately driving higher retention and engagement. They share practical strategies for developing empathy, including staying cu ... Show More
22m 54s