logo
episode-header-image
Oct 2019
1h 18m

067: Design for How People Think with Jo...

JASON OGLE
About this episode

Dr. John Whalen teaches us what it means to design for how people think. He reveals the powerful principals behind what he calls the six minds of user experience, and explains how anybody can harness them to build better products (no doctorate degree required!). He reminds us that it takes serious research to reveal the deep insights that genuinely make our products successful for the user and the business. He also encourages us to understand that no one is more qualified than anyone else in solving unique problems.

  • Psychology and UX (5:04)
  • Six Minds of Experience (8:48)
  • Impact of Psychology (10:54)
  • Acronym Cheat Sheet (16:03)
  • Three Phone Numbers (17:08)
  • Dark Psychology (25:21)
  • Designing for Delight (31:24)
  • Contextual Inquiries (42:50)
  • Upside-Down Design (49:37)
  • Design Superpower (56:09)
  • Design Kryptonite (57:04)
  • UX Superhero Name (58:43)
  • Habit of Success (59:05)
  • Recommended Book (1:08:02)
  • Best Advice (1:10:38)

Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/067

This episode is brought to you by UC Irvine’s executive master’s program for Human-Computer Interaction and Design. As a user experience professional, UCI’s hybrid program will allow you to maintain your job while pursuing the master’s degree that will propel your career forward. Visit userdefenders.com/uci to learn more.

This episode is also brought to you by Porkbun. Head to userdefenders.com/porkbun now and use coupon code DEFENDERS on the checkout page to get literally a free year of a .design domain name.

 

Up next
Mar 2022
Hitting Pause (2022)
Life and career (re)focus this year have brought me to a place where I need to hit pause on this show's production... Keep fighting the good fight, dear Defender! 👊 Jason linkedin.com/in/jasonogle 
7m 1s
Sep 2021
080: Everything I Know (So Far) on Landing a Job in UX with Jason Ogle
Video available on the show notes page at userdefenders.com/080 This is the last episode of 2021. After nearly two years of outlining the content for this episode and nearly two months (at time of writing) of recording and editing, here's everything I know (so far) on landing a j ... Show More
1h 24m
Aug 2021
079: Listener Spotlight – Landing My First UX Job
Here’s a fun treat I’ve never done before. In this episode I shine the spotlight on listeners Jordan Burke + Joel Ryerson who recently landed their first job in UX! Hear them tell their inspiring stories of their journey getting here while gaining some valuable insights on how yo ... Show More
1h 35m
Recommended Episodes
Jul 2020
Covid-19 is changing how designers think
With our first episode, we tackle the Covid-19 pandemic question directly: how has it affected designers and the work they do? Our episode explores the changing nature of work from a designer's perspective. We also examine what it means to design during a pandemic - and how our a ... Show More
25m 10s
Apr 2020
343: Over and Undervalued Design Skills
This week, we introduce a new supporter-only show segment, The Sidebar. Each week we'll be sharing a story, pro-tip, shortcut, or design-related cool thing. Supporters on Patreon will hear the first story today! We also discuss the most over and undervalued design skills, includi ... Show More
36m 17s
Sep 2021
413: Design Mentorship
This week, we talk about design mentorship: what does an effective mentor do, how to find a mentor, how to avoid giving bad career advice, and more. In The Sidebar, we talk about obsessing over the pixels, wasting time on unimportant details, and how to tell the difference betwee ... Show More
31m 27s
Jul 2019
305: From Team to Solo Designer (feat. Michie Cao)
This week, we welcome to the show Michie Cao, formerly of Twitter and currently the sole designer at Sisu. Michie tells us all about her experience of working at both a large corporation and a small startup, and she shares some pros and cons of each situation along with some grea ... Show More
56m 14s
Apr 2021
9. You Are Not the User: How the the False Consensus Effect Can Lead Good Design Astray (feat. Alita Joyce, UX Specialist at NN/g)
Does having more experience in the UX industry enable you to make better design decisions by intuition? Does user research ever become a waste of time if some research already exists in academic papers? The answer, it seems, is not that simple. In this episode, UX Specialists Ali ... Show More
29 m
Sep 2023
David Sedaris: How observation and prototyping shapes his work
Welcome to the first episode in our Design Better series on the creative process. In this series, we’re going beyond the confines of design to speak with some of the most creative people in the world, to learn how they approach collaboration, come up with innovative ideas, and ov ... Show More
48m 44s
Aug 2023
Bonus Episode with Don Norman: Panel discussion on designing a better world
Show notes: https://designbetterpodcast.com/p/bonus-episode-with-don-norman-panel In this special bonus episode, renowned scholar and author Don Norman (The Design of Everyday Things, Design for a Better World) leads a discussion with recognized design leaders about how design ca ... Show More
1h 3m
Nov 2023
(#280) Hack the alignment game using Human Design with Erin Claire Jones
Today, I have a very special guest on the podcast, a Human Design Expert, Erin Clarie Jones. Erin and I connected through the CEO Mama mastermind we are both enrolled in and became fast friends. She is the real deal and such an amazing presence that I knew her and I just had to c ... Show More
1h 11m
Feb 2023
Episode 260: Managing the Design Process with Paul Boag
There’s so much more to the design craft than just designing. How can you work harmoniously with stakeholders in a project? Our guest today is Paul Boag, a CRO expert. You’ll learn how to involve clients in the design process, how to communicate your design to different stakehold ... Show More
1 h