logo
episode-header-image
Mar 2022
19m 19s

55. Ideas & Empathy: How to Design and C...

Matt Abrahams, Think Fast Talk Smart
About this episode
How design and communication both start with the same ingredient: empathy. 
Up next
Sep 14
323. Turn Up the Heat: Make Conflict More Constructive
“I’m not saying necessarily fight more, I’m saying fight better.”Conflict doesn’t have to mean avoidance or escalation. Priya Parker, expert facilitator, strategic advisor and author of The Art of Fighting: The Transformative Power of Conflict, argues there’s a third option: “hea ... Show More
24m 42s
Sep 10
322. Talk Back: Why Arguing With Yourself Can Help You Flourish
“What you think is not gospel.”Can arguing with yourself make you happier? Martin Seligman, positive psychology pioneer and author of Agency: The Psychological History of Human Progress, says our negative thoughts don’t have to dictate how we feel. By recognizing our internal nar ... Show More
21m 9s
Sep 7
321. The Respect Effect: What Stereotype Threat Teaches Us About Communication
“Everybody you interact with needs that signal of respect.”Feeling seen and respected can shape how we communicate and connect with others. For Stanford social psychologist and author of Churn: The Tension That Divides Us and How to Overcome, Claude Steele, understanding stereoty ... Show More
20m 4s
Recommended Episodes
Feb 2022
569: The Way to Make Struggles More Productive, with Sarah Stein Greenberg
Sarah Stein Greenberg: Creative Acts for Curious People Sarah Stein Greenberg is the Executive Director of the Stanford d.school. She leads a community of designers, faculty, and other innovative thinkers who help people unlock their creative abilities and apply them to the world ... Show More
37m 39s
Jun 2022
Sarah Stein Greenberg on Creative Thinking and Action Through Design
Sarah Stein Greenberg is the Executive Director of the Hasso Plattner Institute of Design.  Sarah helps lead the d. school, an interdisciplinary institute at Stanford that nurtures innovators and spreads design thinking.   In this episode, Eric and Sarah Stein Greenberg discuss ... Show More
1h 1m
Jan 2025
148. How to Have Good Ideas
<p>Sarah Stein Greenberg runs Stanford’s d.school, which teaches design as a mode of problem solving. She and Steve talk about what makes her field different from other academic disciplines, how to approach hard problems, and why brainstorms are so annoying.</p><p> </p><ul><li><s ... Show More
59m 26s
Sep 2020
2. Empathy, Adaptability, and Design (feat. Sarah Gibbons, Chief Designer at NN/g)
<p>Sarah Gibbons &amp; Therese Fessenden discuss empathy and adaptability as critical design skills (perhaps now more than ever) and share thoughts on how design plays a bigger role than meets the eye.&nbsp;</p> <p><strong>Resources cited in this episode:</strong></p> <ul> <li>< ... Show More
30m 2s
Aug 2023
Ep30 “Becoming a Better Communicator” with Matt Abrahams
<p>Are you breaking some basic rules of communication without knowing it? What are the things you can start doing right now to communicate better? In this episode of All Else Equal: Making Better Decisions, hosts and finance professors Jonathan Berk and Jules van Binsbergen are j ... Show More
25m 47s
Aug 2025
How design drives successful companies, with Sarah Stein Greenberg
Whether you’re building a new product from scratch, growing your team, or trying to find product market fit, every part of scaling a business has one thing in common. It needs to be well designed. That’s why we’re headed back to school this week – and learning from Stanford d.sch ... Show More
34m 19s
Aug 2021
S3E4. Creating a Culture of Innovation
<p>Everyone can be a “designer”. In this episode we discuss how to foster creativity amongst our teams. We explore strategies for creativity and serve a checklist for leaders who want to create a culture where ideas flow. We also talk about failure, and how it can be a breeding g ... Show More
27 m
Jan 2024
Communicate Successfully
How do we communicate successfully when we don't get to prepare what we want to say? What skills do we need to respond powerfully in spur of the moment questions? In this episode, Matt Abrahams joins Tom in discovering the tools to think fast, talk smart, and how we should strive ... Show More
27m 39s
Apr 2011
User experience and design
Simon Smith and guests with some practical advice on using user centred design techniques. When designing a website or product for the web, a game or interactive application it’s very easy to think about your needs and not those of your users. In this episode we look at user focu ... Show More
15m 24s
Jul 2024
How to communicate complex ideas simply and effectively (from Think Fast, Talk Smart)
How do I send my message clearly when put on the spot? How do I write emails to get my point across? How can I easily convey complex information? How do I manage my reputation? Whether you’re giving a toast or presenting in a meeting, communication is critical to success in busin ... Show More
24m 45s