How design and communication both start with the same ingredient: empathy.
Sep 14
323. Turn Up the Heat: Make Conflict More Constructive
“I’m not saying necessarily fight more, I’m saying fight better.”Conflict doesn’t have to mean avoidance or escalation. Priya Parker, expert facilitator, strategic advisor and author of The Art of Fighting: The Transformative Power of Conflict, argues there’s a third option: “hea ... Show More
24m 42s
Feb 2022
569: The Way to Make Struggles More Productive, with Sarah Stein Greenberg
Sarah Stein Greenberg: Creative Acts for Curious People Sarah Stein Greenberg is the Executive Director of the Stanford d.school. She leads a community of designers, faculty, and other innovative thinkers who help people unlock their creative abilities and apply them to the world ... Show More
37m 39s
Jan 2025
148. How to Have Good Ideas
<p>Sarah Stein Greenberg runs Stanford’s d.school, which teaches design as a mode of problem solving. She and Steve talk about what makes her field different from other academic disciplines, how to approach hard problems, and why brainstorms are so annoying.</p><p> </p><ul><li><s ... Show More
59m 26s
Sep 2020
2. Empathy, Adaptability, and Design (feat. Sarah Gibbons, Chief Designer at NN/g)
<p>Sarah Gibbons & Therese Fessenden discuss empathy and adaptability as critical design skills (perhaps now more than ever) and share thoughts on how design plays a bigger role than meets the eye. </p>
<p><strong>Resources cited in this episode:</strong></p>
<ul>
<li>< ... Show More
30m 2s
Aug 2025
How design drives successful companies, with Sarah Stein Greenberg
Whether you’re building a new product from scratch, growing your team, or trying to find product market fit, every part of scaling a business has one thing in common. It needs to be well designed. That’s why we’re headed back to school this week – and learning from Stanford d.sch ... Show More
34m 19s