The buzz: “The real secret of success in Government 2.0 is thinking about government as a platform” (Dr. Mark Drapeau). “Government of the people, by the people, for the people” resonates around the world, yet polls reveal deep distrust of governing institutions that forget the people. Enter E-Government and Open Government. When combined, they pave the way ... Show More
Jun 2018
Encore: Beyond Offshoring: Customer Service Reinvented by AI
The buzz: “The customer’s perception is your reality” (Kate Zabriskie). Computers, mobile phones and devices listen, learn, speak in human-like cognitive interactions, thanks to Artificial Intelligence. Smart companies are marrying AI-savvy bots with a human touch to help custome ... Show More
56m 42s
Dec 2023
Ignite Your Innovation Engine
Welcome to another episode of "Accelerate Your Business Growth." In today's episode, our host Diane Helbig discusses the critical role of innovation in organizations with Helene Cahen, an experienced innovation consultant, speaker, and author of "Fire Up Innovation, Sparking and ... Show More
23m 16s
Dec 2022
Ep 484: Innovation and Skills-Based Hiring
The pace of business change is continuing to accelerate. According to a recent McKinsey Global Survey, business leaders expect that by 2026, half of their companies' revenues will come from products, services, or businesses that haven't been invented yet. Innovation is critical f ... Show More
35m 52s
Oct 2023
The Entrepreneurial Mindset
Welcome back to another exciting episode of "Accelerate Your Business Growth"! In today's episode, we have two incredible guests joining us: Shelly Lefkoe, the cofounder and CEO of the Lefkoe Institute, and Vaughn Yepremian, the founder of Yepremian Law Firm. We are diving deep i ... Show More
37m 36s
Oct 2020
#342: Behind-The-Scenes With My Mentor, Michael Hyatt: Why Entrepreneurs Will Save The World
Entrepreneurship has been declining in recent years. Uh oh! I, for one, do not like the sound of that. However, after chatting with my dear friend and business mentor, Michael Hyatt, I’m starting to see how we can reverse this trend and why it’s most important that we do. Michael ... Show More
39m 11s