Global Commerce Trends

COVID-19 has accelerated the massive growth of platform businesses. As platforms play an increasingly integrated role in how people live and organizations operate, trust is non-negotiable. But in such a dynamic and fast-moving environment, maintaining trust requires platform comp ... Show More

Robin Murdoch is a guest speaker on The Information's 411 Podcast series with Jessica Lessin. Listen as he discusses what hypergrowth companies can do to win customer loyalty from the ride-hailing sector. 

Exploring committee-based governance for ethics and AI and the issues confronting companies and governments as it relates to ethics and technology rules out artificial intelligence. 

<p>After a year of breakneck growth, the big five tech companies—Alphabet, Amazon, Facebook, Apple and Microsoft—are coming back down to earth. We look at how the pandemic has changed the industry and spurred on smaller firms. Serbia’s military build-up is making its neighbours n ... Show More

<p>After a year of breakneck growth, the big five tech companies—Alphabet, Amazon, Facebook, Apple and Microsoft—are coming back down to earth. We look at how the pandemic has changed the industry and spurred on smaller firms. Serbia’s military build-up is making its neighbours n ... Show More

Text us your thoughts on this episodeThe world is changing at an unimaginable pace, and leaders have to remain nimble while meeting expectations from a number of stakeholders. Many leaders are saying trust has become a currency that needs to be measured, valued and maintained.Tim ... Show More

<p>Fear often precedes and preempts the need for change. But when a global pandemic necessitated quick adaptation, marketers around the world sprung into action, enabling new strategies and mobilizing campaigns everywhere. <a href="https://www.linkedin.com/in/nesamoney">Diaz Nese ... Show More

In March 2020, Twiddy & Company, a family-owned vacation rental company known for hospitality rooted in personal interactions, needed to adjust to contactless, remote customer service. With the upcoming vacation season thrown into chaos by the COVID-19 pandemic, president Clark T ... Show More

COVID-19 has flipped the economy on its head. But the pandemic’s new normal has also created new opportunities. Against all odds, some businesses are actually thriving -- and we’re not just talking about streaming companies. Today we bring you a roundup of some of our favorite re ... Show More

Keith Ferrazzi, founder of the consulting firm Ferrazzi Greenlight, led a survey of more than 2,000 executives to study how they reengineered operations during the pandemic. The research identified a kind of extreme adaptability at the team and organizational levels that helped s ... Show More

<p>Media and entertainment had a tricky 2020 with lockdowns pulling forward years of growth for some companies—and challenges to others.&nbsp;So, what happens now?</p>