logo
episode-header-image
Mar 2021
29m 33s

8. Thinking Beyond Interactions: Omnicha...

NIELSEN NORMAN GROUP
About this episode
tail spinning
Up next
Apr 1
59. Getting Hired in UX: What to Do When Apply-and-Wait Isn't Enough
Navigating the UX job market has always had its ups and downs, especially with AI reshaping the industry. In this episode, host Laura Klein sits down with Evan Sunwall, NN/G's Director of Self-Paced Training, to share candid advice for UX practitioners trying to actively job sear ... Show More
37m 55s
Feb 25
58. The Truth About Lean & Agile (Feat. Principal Experience Specialist, Laura Klein)
If you work in UX, you’ve probably heard the terms lean, Agile, and MVP more times than you can count. But knowing the terms doesn’t mean knowing how to make them work. In this episode, Laura Klein, Principal Experience Specialist at NN/G, joins Therese Fessenden to talk about wh ... Show More
42m 24s
Jan 28
57. The Next Decade of UX: Why Psychology Matters More Than Ever (Feat. Thomas Watkins, Founder & Principal UX Architect at 3Leaf)
Therese Fessenden talks with design psychologist and product strategist Thomas Watkins (host of The Design Psychologist and Product-Led Growth Leaders) about why understanding the human mind is still a true superpower for designers, researchers, and product teams. They explore ho ... Show More
49m 43s
Recommended Episodes
Jul 2017
Episode 69: Switching to UI/UX with Nick Babich
How do you switch to UI/UX from another design field? What do you need to learn, and how? Today our guest is Nick Babich, the editor-in-chief of UX Planet, and we walk through all the steps in such transition. You'll learn about the skills, tools, methods, and resources to fuel y ... Show More
39m 4s
Jan 2024
Building An SEO-Powered UX Strategy -- Kyle Eng // Red Ventures
<p>Kyle Eng, Director of SEO and Growth Marketing at Red Ventures, shares his insights on the relationship between UX and SEO. User experience (UX) often takes a backseat to the emphasis on technical and content elements. However, in the business of organic marketing, our focus s ... Show More
25m 5s
Apr 2022
Episode 237: UX Writing vs. Content Design with Yuval Keshtcher
Why do UX writers still use different words to describe their own craft? Our guest today is Yuval Keshtcher, founder of UX Writing Hub. You'll learn how this ecosystem operates, what companies are leading the way with their guides, numerous books and resources to help with UX wri ... Show More
37m 18s
Dec 2023
CX At scale & Speed Of Customer Expectations -- Courtney Trudeau // Merkle
<p>Courtney Trudeau, SVP of Tech Strategy at Merkle, provides an in-depth guide on meeting and exceeding customer expectations. Customer expectations have shifted towards more personalization and an overall exceptional experience during the buying journey. As technology advances ... Show More
14m 33s
Jul 2023
Episode 364: EMs doing technical tasks and too soft?
In this episode, Dave and Jamison answer these questions: Do you think an EM should only be involved with management tasks, and let the members handle the technical stuff, or should they have some technical expertise to manage things like architecture reviews or handle urgent inc ... Show More
25m 27s
Nov 2020
Episode 196: The ROI of UX with Mark Baldino
How can we measure the success of our UX work as consultants? How do we even start this conversation with clients, if such metrics involve additional research work?? Our guest today is Mark Baldino, co-founder of Fuzzy Math. You’ll learn all about Mark’s consultancy and his answe ... Show More
40 m
Jan 2021
Episode 204: Cross-Device Experiences with Cheryl Platz
As designers, we’re often used to one device format, and that may lead to mistakes. What about accessibility? How can we design seamless experiences for multiple devices? Our guest today is Cheryl Platz, author of Design Beyond Devices. You’ll hear about multimodal design, UX fra ... Show More
52m 3s
May 2024
The surprising truth about what closes deals: Insights from 2.5m sales conversations | Matt Dixon (author of The Challenger Sale and The JOLT Effect)
<p><strong>Matt Dixon</strong> is one of the world’s foremost experts in sales and the author of <em>The Challenger Sale</em>, which sold over a million copies worldwide and was a #1 Amazon and <em>Wall Street Journal</em> bestseller. His most recent book, <em>The JOLT Effect</em ... Show More
56m 39s