Accountability, when done right, isn't about exerting power or authority. It’s not about enforcing punishments or negative consequences. Instead, it’s about making sure that everyone does what they commit to doing through shared responsibility for success. Managers who do this develop strong teams with strong performance. Those who don’t do this end up with ... Show More
Mar 3
397: How to Communicate So People Listen, Care, and Take Action with Andy Freed
Many leaders assume communication is about clarity. But the real challenge is getting people to truly understand, care, and take action.Too often, managers jump straight into slides, updates, or instructions without thinking about the impact of their message. As a result, even im ... Show More
31m 39s
Feb 24
396: Mental Performance: Combining High Expectations and High Support with Evan Marks
Many managers believe pressure drives performance. Others focus heavily on support. But high-performing teams don’t choose one or the other. They operate with both.When expectations are high, but support is low, people become defensive, stressed, and disengaged. When support is h ... Show More
31m 37s
Feb 17
395: How Unspoken Norms are Quietly Sabotaging Your Team with Nilofer Merchant
Many teams struggle with the same invisible problem: unspoken norms that quietly undermine collaboration, performance, and trust. Even when leaders want better behaviors, more ownership, healthier boundaries, and stronger collaboration, change often stalls because no one has name ... Show More
32m 13s
Aug 2019
Workplace Culture Conflicts
Are you at odds with your company’s culture? Dan and Alison answer your questions with the help of Alicia Tillman, the CMO of SAP. They talk through what to do when your company celebrates one kind of worker and ignores others, everyone seems to fit in but you, or a hard-charging ... Show More
30m 51s