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Nov 2021
24m 24s

Anti-Bias Policies That Really Work in C...

Harvard Business Review
About this episode
Alexandra Feldberg and Tami Kim, assistant professors at Harvard Business School and the University of Virginia Darden School of Business, respectively, say companies are overlooking an important place to root out bias: on the front lines with customers. While many firms are promoting a more equitable workforce through their HR functions, too few firms even ... Show More
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