Repeating a customer's name is a classic sales technique used by telemarketers to car salesmen. But can a salesperson use a customer's name too much?
Jul 11
Red tape indicators: sports betting, R&D and click-to-cancel
We are back with Indicators of the Week! Today, we'll be digging into why U.S. professional gamblers are worried about their future, why businesses might start investing more in research and development, and why cancelling your subscriptions is going to remain difficult.Related e ... Show More
9m 28s
Jul 9
Can you afford to evacuate ahead of a disaster?
We are just at the start of hurricane season, and we're already seeing the danger and tragedy brought on by storms. There's another cost that gets much less attention, but it's a gamble everyone in the path of a storm has to make.Today on the show, we examine the decision on whet ... Show More
9 m
Jul 2022
20 Sales: The Biggest Challenges Building Outbound Sales Teams and How To Overcome Them | How The Best Sales Reps Do Customer Discovery | 2 Elements Sales Teams Are Always Responsible For | Sam Taylor
Sam Taylor is the VP of Sales and Customer Success @ Loom, an essential tool for hybrid and remote teams allowing you to record quick videos of your screen and cam. At Loom Sam leads Revenue Org including: Direct Sales, Customer Success, Self-Serve Revenue Growth/Assist, Sales De ... Show More
52m 1s
Nov 2021
#674: How important is the customer experience when it comes to sales? with Kris Rudeegraap, Sendoso
A business is made or slayed along the customer journey. Think US Airways. Blockbuster. When businesses fail, it’s usually due to a lack of empathy with their customers. Automated phone service, long wait times, Draconian return policies. The list goes on and on. The competitive ... Show More
11m 7s
Nov 2023
20Sales: Five Lessons Scaling Snowflake to $1BN ARR, Why Customer Success is BS and Should Be Removed, Why All Sales Reps Should Do Eight Calls Per Week & Why You Should Hire a Head of Sales Sooner Th
Chris Degnan serves as Snowflake’s Chief Revenue Officer and has been with the company since 2013. Starting as employee #13 and Sales employee #1, Chris built a go-to-market strategy from the ground up, driving sustained high growth and global reach. Under his sales leadership, S ... Show More
57m 47s