Repeating a customer's name is a classic sales technique used by telemarketers to car salesmen. But can a salesperson use a customer's name too much?
Aug 29
AI creeps in, KATSEYE milkshakes, and China says “Zaijian!” to US soybeans
It’s … Indicators of the Week! Our weekly look at some of the most fascinating economic numbers from the news. On today’s episode: AI shuts out youth from the grind, China leaves U.S. soybeans behind, Gap has the then-and-now in marketing mind. Related episodes: AI creates, trans ... Show More
9m 29s
Jul 2022
20 Sales: The Biggest Challenges Building Outbound Sales Teams and How To Overcome Them | How The Best Sales Reps Do Customer Discovery | 2 Elements Sales Teams Are Always Responsible For | Sam Taylor
Sam Taylor is the VP of Sales and Customer Success @ Loom, an essential tool for hybrid and remote teams allowing you to record quick videos of your screen and cam. At Loom Sam leads Revenue Org including: Direct Sales, Customer Success, Self-Serve Revenue Growth/Assist, Sales De ... Show More
52m 1s
Nov 2021
#674: How important is the customer experience when it comes to sales? with Kris Rudeegraap, Sendoso
A business is made or slayed along the customer journey. Think US Airways. Blockbuster. When businesses fail, it’s usually due to a lack of empathy with their customers. Automated phone service, long wait times, Draconian return policies. The list goes on and on. The competitive ... Show More
11m 7s
Nov 2023
20Sales: Five Lessons Scaling Snowflake to $1BN ARR, Why Customer Success is BS and Should Be Removed, Why All Sales Reps Should Do Eight Calls Per Week & Why You Should Hire a Head of Sales Sooner Th
Chris Degnan serves as Snowflake’s Chief Revenue Officer and has been with the company since 2013. Starting as employee #13 and Sales employee #1, Chris built a go-to-market strategy from the ground up, driving sustained high growth and global reach. Under his sales leadership, S ... Show More
57m 47s