After developing a unique, crafty approach to personal apologies, artist Rachel Burke reflects on the power of making amends. This talk was filmed at TEDxQUT. All TEDx events are organized independently by volunteers in the spirit of TED's mission of ideas worth spreading. To learn more about TEDxSHORTS, the TEDx program, or give feedback on this episode, please visit http://go.ted.com/tedxshorts.