One might think user research gets easier when there are more people available to do it; but managing research initiatives at scale can be a difficult task in itself. In this episode, Kara Pernice, Senior VP at NN/g shares her experience and insights about managing UX research operations.
Kara Pernice's Articles and Videos (NN/g bio)
NN/g courses and articles referenced in this episode:
Research repository tools mentioned:
Other ResearchOps pioneers and communities:
...and if you were curious what research papers launched Kara into her UX career, here are two of them: