logo
episode-header-image
Mar 2018
21m 12s

Why Traditional Business Advice Doesn't ...

MATTHEW POLLARD, INTROVERT, AUTHOR, ENTREPRENEUR, SALES AND MARKETING STRATEGIST
About this episode

Traditional business advice includes ideas such as, “Find an unmet need in the market and create an offering around it.” But this is a terrible suggestion for introverts.

Introverts are more likely to focus on authenticity as a core business value. This means that trying to bend ourselves to the market instead of focusing on our true passions ends up making us feel incongruent, fake, and miserable. In this episode of The Introvert’s Edge, Brian Smith, the founder of UGG Boots, shares why he sees no other option than total authenticity, despite the business “risk” it may seem to entail.

How Being Authentic Leads to More Ideal Customers

You’ve heard these sales maxims many times: You’ve got to have the gift of the gab. You want to be able to sell ice to Eskimos. Just be confident and they’ll buy. The problem is, this just doesn’t work for most introverts. At least at the start, we’re much better off focusing on a niche we know well and that we’re passionate about. Brian explains how this approach grew UGG to a billion-dollar company.


“It’s always going to come back to being authentic.” - @briansmithugg - Founder of billion-dollar brand UGG Boots
Click To Tweet


Authenticity and Business Growth

Many business owners, especially introverts, believe they have to put their real passions to the side and focus their business choices on what’s “safe.” While this may seem like the practical decision, it’s actually a huge error. When you feel inauthentic, it’s hard to enjoy your business, let alone make it a success. But when you’re true to yourself, you have the passion and energy to lead your business to success, or what Brian calls in his book, The Birth of a Brand, “The Five Stages of Growth.”

Brian shares his first-hand experience of rejection after rejection, running out of money, losing a partner – most would have quit. But he stayed on task, recommitted to staying authentic and doing what he was passionate about…and turned his company into a billion-dollar worldwide success.


“I became comfortable with exactly who I am, and that made all the rest of it flow very easily.” - @briansmithugg - Founder of billion-dollar brand UGG Boots
Click To Tweet


Some Questions I Ask:

  • Are people surprised to learn that you’re an introvert? (0:25)
  • When did you realize that you don’t need to care what people think? (7:01)
  • Can you explain what you mean by “the five stages of a business”? (8:50)
  • What advice do you have for business owners who are focused on external validation? (12:10)
  • Describe the shift you experienced when your business focus changed to pursuing what makes YOU happy (14:38)
  • What do you consider your introvert’s edge? (17:50)

In This Episode, You’ll Learn:

  • Why authenticity is key (0:53)
  • Why you should build your brand around your passion rather than bending to the market (1:10)
  • Brian’s struggle with introversion growing up, and the tools he used to deal with it (4:10)
  • Why systems and strategies are especially helpful for introverts (6:10)
  • What led Brian to realize he’s comfortable with himself just as he is (7:31)
  • How building a business is like raising a child (9:05)
  • Why “I need to prove I can run a successful business” is the wrong long-term mindset (12:40)
  • Why opportunities become much clearer when you know exactly who you are and what you want (14:48)
  • The importance of preparation in achieving your business goals (18:02)

Resources Mentioned in the Show:

The post Why Traditional Business Advice Doesn’t Work for Introverts appeared first on Finding A Business Niche & Creating A Sales System - MatthewPollard.Com.

Up next
Apr 2022
What Does Authenticity in Business Really Mean?
By the time he was 35 years old, Mike Michalowicz had founded and sold two multi-million-dollar companies – only to lose his fortune almost overnight. Instead of being defeated, though, he started from scratch, and discovered the entrepreneurial strategies that drive true, sustai ... Show More
32m 53s
Apr 2022
Ask Questions, Own the Conversation
Introverts are amazing listeners, which gives us an edge over extroverts in any sales conversation. When you hone and leverage this natural skill, you can smoothly guide the conversation exactly where you want it to go, matching your offer to the prospect’s precise needs. In this ... Show More
29m 46s
Apr 2022
Network Your Way Off the Hamster Wheel
Tired of awkward, uncomfortable business networking that never goes anywhere? Me too! Traditional, transactional networking is a thing of the past – or should be, especially for us introverts. In today’s episode, Matt Alderton, founder and CEO of Bx Global, shares the winning for ... Show More
42m 19s
Recommended Episodes
Jan 2025
Why Your Marketing Isn’t Working (and How to Fix It)
I’ve always believed that attention is the most important currency for anyone trying to achieve success. Whether you’re selling sneakers, building a brand, or running for office, you need people’s attention to make it happen. In this 2019, I share how I’ve chased attention my ent ... Show More
1h 15m
Feb 2025
Stop Faking Perfect When Marketing Your Business
Send us a textIn my latest episode, I'm tackling the elephant in the room: marketing during uncertain times. Drawing from my experience growing up in a small business family and working with countless entrepreneurs, I expose why the polished "perfect" marketing approach is failin ... Show More
51m 17s
Apr 24
Entrepreneur Burnout Prevention with Shulamit Ber Levtov
Send us a textStruggling with entrepreneur burnout? In this powerful conversation, trauma therapist Shulamit Ber Levtov shares game-changing mental health strategies specifically designed for business owners. Discover why traditional self-care advice falls short, how to implement ... Show More
43m 46s
Sep 2024
Authenticity vs. Sales Tactics
In this episode, Bill and Bryan discuss authenticity in sales. They explore the tension between being genuine and using learned sales tactics, questioning whether certain techniques compromise a salesperson's authenticity. The guys talk about the evolution of sales practices, the ... Show More
16m 24s
May 2024
How Introverted Leaders Succeed in Extroverted Environments with Patience Ogunbona
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this enriching episode of "Negotiate Anything," host Kwame Christian is joined by Patience Ogunbona, an expert in helping introverted women thrive in an extroverted ... Show More
27m 15s
Mar 2024
When Scaling Your Start-Up, Don’t Lose What Makes It Special
So, you’ve successfully scaled your start-up and you’re growing into a mature company. What, if anything, should you retain from those early days? Harvard Business School professor Ranjay Gulati says the most successful organizations have one thing in common: a soul. “Soul” goes ... Show More
26m 57s
Dec 2024
Sustainable Business Success
Welcome to another insightful episode of Accelerate Your Business Growth! Today, our host Diane Helbig sits down with Dr. Ian Brook, CEO and founder of Rhodes Smith Consulting, to delve into the essence of intentional transformation in the business world. In this episode, Ian hig ... Show More
41m 37s
Jul 2024
Breaking Free From Business Blinders
In this episode, Bill and Bryan delve into the critical issue of recognizing and addressing blind spots in business and sales. They explore how business owners can become too entrenched in their thinking, missing obvious solutions to their problems. The guys discuss the impact of ... Show More
18m 28s
Mar 2025
Relationship Tools Every Entrepreneur Needs but Nobody Teaches | #Success - Ep. 20
This episode of The Russell Brunson Show might be the most important conversation you didn’t know you needed. In this episode, I sit down with Stacey and Paul Martino - founders of Relationship Development® - to dive deep into a skill set that has radically improved my marriage, ... Show More
1h 9m
Oct 2024
Why You Shouldn’t Copy Me Or Others In Business
In the world of business, there's an oft-repeated advice: emulate what's already proven successful. This strategy, often encapsulated as "copying what's working," acknowledges the wisdom in not reinventing the wheel unnecessarily. Dan Lok, through his experiences and interactions ... Show More
3m 45s