Nicholas Bloom, economics professor at Stanford University, has been studying remote work and hybrid (a mix of remote and onsite) work for years. Then the pandemic made these modes widespread and lasting. He says as more organizations turn to hybrid work, they face difficult logistical, strategic, and managerial challenges. Bloom shares a guideline to implem ... Show More
Apr 14
To Gain Customer—and Employee—Loyalty, Go Beyond Good Enough
Companies that spend their energy on incremental improvements to products, services, and even employee experience might just be spinning their wheels. Author Marcus Buckingham argues that data show that the only way to truly make an impact on performance is to make sure customers ... Show More
29m 41s
Aug 2021
38. The New Normal: How Hybrid Work Actually Works
<p>“One of the things I think is really exciting about all this, and perhaps a little bit frightening, is nobody actually knows how to do it. It is not something that we’ve ever done before. And I’ve studied a lot of globally distributed work, and virtual teams, and so forth. But ... Show More
22m 19s
Mar 2024
#166: Michael Bungay Stanier—Practical Tools for Handling Workplace Conflicts
<p>When we ignore conflicts in the workplace, it can actually make things worse. It can make people less interested in their jobs, cause good employees to leave, and ultimately impact the bottom line of your business. Sweeping conflicts under the rug doesn't make them disappear. ... Show More
40m 18s
Jul 2023
HR Works Podcast 247: Flexibility Matters! Making Your Employee Benefits More Beneficial
Guest: Sony Jean-Michel Thornton, Sr. HR Business Partner at Columbia University Irving Medical Center
When it comes to employee benefits, what does “flexibility” mean to workers and their employers in 2023? How can HR leaders and organizations know if flexible benefits, such as ... Show More
33m 17s