When it comes to delighting customers (and making sure they remain customers), a little can go a long way! Tiny gestures can have a huge impact on retention, churn, and word of mouth for your business.
Jul 29
Why Side Hustles Rarely Work & How To Create One That Does
Most side hustles never make it past the excitement phase. You start with a great idea, plenty of motivation, and big plans, only to find yourself wondering why progress feels so slow. If you've been putting in the effort but still aren't seeing real momentum, the problem might b ... Show More
30m 10s
Jul 27
Follow THIS Blueprint To Make $10k Per Month Selling Digital Products (That AI Won’t Kill)
Tired of feeling like you're falling behind because you don't have a huge audience, viral posts, or the latest marketing trick? If you've been putting in the work but still struggling to create consistent income online, this episode will challenge a lot of what you've been told a ... Show More
34m 12s
Aug 2017
Do More For Your Customers | Ep 15
"It's crazy what actually happens when you try and go above and beyond." Today, Alex (@AlexHormozi) discusses the importance of delivering exceptional customer service in order to increase prices, retain customers, and gain more referrals. By going above and beyond, small busines ... Show More
6m 57s
Apr 2025
Small Business Bytes: How to Tell Your Business Story and Drive Customer Loyalty
People don’t just buy products – they buy stories. So how do you tell yours in a way that sticks, connects, and builds loyalty?
In this minisode of Small Business Bytes on This is Small Business, host Andrea Marquez explains how you can write a brand story that does more than jus ... Show More
8m 19s
Nov 2024
Transform Your Business with THESE Simple Marketing Tactics
<p>In this episode, I dive into the strategies and mindset shifts that can transform how you approach marketing, especially for small businesses. I share the story of how I helped scale a small family liquor store from $4 million to $50 million, focusing on practical, underpriced ... Show More
52m 53s
Jun 2024
The Key To Creating New Customers
<p>On today's episode of the GaryVee Audio Experience, I'm sharing a recent keynote I gave for FAT Brands. We discuss managing the growth and scalability of a brand, the shift in consumer attention we've seen over recent years, and how to create and retain new custome ... Show More
38m 32s