Creating World Class Service, Part 1

What separates good organizations from truly exceptional ones? In this episode from 2016, Andy Stanley sits down with Glen Jackson, co-founder of Jackson Spalding, to explore the concept of preeminence—the pursuit of extraordinary excellence that creates a lasting competitive adv ... Show More

What keeps you looking forward instead of backward? In this REVERB episode, Andy Stanley and Suzy Gray unpack one of the most powerful ideas from Andy's discussion with Jim Collins: the responsibilities you choose today shape the future you're moving toward. Discover why your gre ... Show More

In part two of Andy’s conversation with bestselling author and researcher Jim Collins, they continue exploring one of life’s biggest questions: What do you make of your life? Together they discuss questions like: how do you stay in frame when life changes direction? What responsi ... Show More

<p>What does world-class consulting work look like? In this episode, <a href="https://cicerogroup.com/randy-shumway/">Randy Shumway</a>, the founder and chairman of <a href="https://cicerogroup.com/">Cicero Group</a>, shares how Cicero Group delivers world-class consulting work t ... Show More

Horst Schulze, cofounder of The Ritz-Carlton Hotel Company, started out cleaning ashtrays as a busboy before working his way up through some of the world's best hotels and becoming COO of Ritz-Carlton and later CEO of Capella Hotel Group. He shares the principles of stellar custo ... Show More

On this episode of Our American Stories, Ritz-Carlton founder Horst Schulze reshaped how service and hospitality are defined in business. He tells a short story about how great service wins - excellence wins - and bad service kills businesses. Support the show (https://www.ourame ... Show More

What are today’s big business challenges and why is it a great time to be a CEO? Christoph Schweizer talks about what he has learned in his three years at the helm.    Hear Christoph’s insights on how CEOs navigate difficult decisions, including his own "moment of truth" when he ... Show More

Want me and my team to build your personal brand or marketing systems?Book a call at: 👉 https://www.tailopez.com/podcastcalendar Want to join my private group with top entrepreneurs, investors, and rising stars from around the world? 👉 https://www.tailopez.com/podcastcalendarBe ... Show More

Vince Parrotta, Chief Operating Officer at Omni Hotels & Resorts, discusses growth, development and labor issues in the hospitality business. Hosts: Carol Massar and Tim Stenovec. Producer: Paul Brennan. See omnystudio.com/listener for privacy information. 

<p>In today's episode of the podcast, I'm sharing a conversation between myself &amp; the CEO of Carta, Henry Ward. We discuss leadership, the struggles of middle management, and how to be more efficient with your time in the workplace. Business owners and leaders, especially th ... Show More

A new business podcast speaking to the UK's most successful CEOs and entrepreneurs. 

<p>Want to know the strategy behind the top-rated Social Media Marketing podcast? Want to find out how to plan, produce, and run your own show? The founder of Social Media Examiner, Michael Stelzner, will share lessons learned from producing a top business podcast, interviewed by ... Show More

<p>I recently sat down with my guy <strong>David Rodolitz</strong>, one of my co-founders at <strong>VCR Group</strong>, for an awesome convo on <em>The Stanza</em> podcast with Nadine — and I knew I had to share it with you here.</p><p>This episode isn’t just about hospitality. ... Show More