"I'm all about raising prices, but I'm all about being ten times more valuable than my price.” Today, Alex (@AlexHormozi) talks about the importance of fulfilling the needs of customers and employees on a week-to-week basis rather than relying on contracts. He also emphasizes constantly innovating and providing abundant value to stay ahead of competitors.
Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.
Timestamps:
(0:42) - Focus on core tenets for consistent decision-making.
(3:30) - Consistent effort is key in marriage and business.
(5:42) - Create an outstanding customer experience; avoid relying on contracts.
(8:33) - Treat customers as if you're only as good as the last interaction.
(11:08) - Focus on daily efforts and continuous improvement.
(12:51) - Invest in employees' growth to serve customers better.
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