Creating a powerful experience for customers can deliver economic upside for businesses. Dan Heath, co-author of the best-selling book The Power of Moments: Why Certain Experiences Have Extraordinary Impact, explains how Southwest Airlines makes more money by entertaining passengers during their flights.
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Today
Part 2: Your Index Fund Is a Bet on AI — Whether You Know It or Not
Bethany McLean, veteran investigative journalist and co-author of The Smartest Guys in the Room, saw the end of Enron coming, and is now watching the AI trade very carefully. She has questions the market isn't asking. Motley Fool analyst Rachel Warren continues her conversation w ... Show More
25m 45s
Yesterday
Insurance-palooza! All You Need to Know to Protect Your Income and Wealth
It’s the first Saturday of the month, which means it’s time for the next installment of our 2026 Financial Planning Challenge. We’ve spent most of this year discussing how to accumulate and manage wealth. This month, we’re going to talk about how to protect it. Yes, we’re talking ... Show More
27m 9s
Jul 31
When Leverage Goes Wrong on Wall Street
The week was dominated by hedge fund Situational Awareness being forced to sell its equity holdings, leading to both a drop and a pop in AI-related stocks. What went wrong and what can we learn? Plus, we discuss why hyperscalers are moving in opposite directions, why Tesla may le ... Show More
40m 43s
Jul 2020
Dan Heath | Upstream Thinking & Moment Making
<p>Dan Heath is the co-author, along with his brother, Chip, of four <em>New York Times</em> bestselling books: <em>Made to Stick, Switch, Decisive,</em> and <em>The Power of Moments.</em> The Heath Brothers’ books have sold over three million copies worldwide and been translated ... Show More
1h 9m
Jan 2019
The One Sexy Thing You Can Do To Grow Your Business & Sales FAST Today!
What is the one thing you can do to grow your business and sales faster? In this episode, Dan Lok reveals his ‘kingpin’ strategy to get all the clients, sales, and customers you could ever want. Listen to this episode now to discover the one thing you can do to grow your business ... Show More
9m 55s
