Creating a powerful experience for customers can deliver economic upside for businesses. Dan Heath, co-author of the best-selling book The Power of Moments: Why Certain Experiences Have Extraordinary Impact, explains how Southwest Airlines makes more money by entertaining passengers during their flights.
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Oct 30
Is Wall Street Turning on AI?
Alphabet’s sharp sell-off raises a big question: Are investors more concerned about AI spending than AI growth? The team breaks down Anthropic’s IPO filing, the risks of massive AI infrastructure commitments, and what these developments mean for investors. Plus, five hypothetical ... Show More
40m 46s
Jul 2020
Dan Heath | Upstream Thinking & Moment Making
<p>Dan Heath is the co-author, along with his brother, Chip, of four <em>New York Times</em> bestselling books: <em>Made to Stick, Switch, Decisive,</em> and <em>The Power of Moments.</em> The Heath Brothers’ books have sold over three million copies worldwide and been translated ... Show More
1h 9m
Jan 2019
The One Sexy Thing You Can Do To Grow Your Business & Sales FAST Today!
What is the one thing you can do to grow your business and sales faster? In this episode, Dan Lok reveals his ‘kingpin’ strategy to get all the clients, sales, and customers you could ever want. Listen to this episode now to discover the one thing you can do to grow your business ... Show More
9m 55s
