Managerial Communications

This guidance describes how managers ought to communicate organizational information to their team members. 

This cast recommends how managers handle requests for confidentiality from their directs. 

We recently published guidance recommending that managers ask directs for their efforts, rather than commanding. "Ask Don't Tell" comes from sales, but sales is about relationships and persuasion much like effective managing is. But several folks have asked, isn't there a risk of ... Show More

It's been over a year since we first talked about presentations, and we only talked about one very narrow aspect of presentations: the use and mis-use of PowerPoint. Sure, PowerPoint is important, but even if you master it, your presentations can still be terrible. (Whether you r ... Show More

The manager that doesn't have to make at least one presentation each week is fairly rare. Today, we 

<p>Sharing a throwback with you all today! This chat with Alec Hanson got me fired up when we recorded it a year ago. If you havent already heard this I can wait for you to hear it. It's about being accountable for your current business/life situation and how embracing humility c ... Show More

<p>Every decision, every act has a consequence. So what is the consequence of a Supervisor that fails to communicate to his team or fails to communicate to HR?<br/>This show will have you thinking about how much we rely on the communication skills of our managers and the conseque ... Show More

<p>This talk was given earlier this week at the Durham Real Estate Investors meeting in Toronto. When we think about project management, there are so many facets to consider. The goal of this talk was to give attendees something tangible and actionable to use the very next day.&n ... Show More

This week we are continuing our rebroadcast of our first two-part mini-series on leadership and navigation and communication. This is part two of that mini-series.This episode featured guest Brittany Hanson, a Talent Acquisition Consultant for UW Credit Union in Madison, Wisconsi ... Show More

This week's rerun originally aired on January 21, 2022   We've talked about the altitude of each Genius, the 3 stages of work, regulating your Genius, and the Genius of meetings.  What do you get when you roll all of these concepts together?  A new Working Genius framework that a ... Show More

<p>Today’s show is the final segment in our mini-series on business planning. Earlier this week we talked about the company mission, the ten year and three year plan, the one year plan and the quarterly plan. We then talked about how we then translate the quarterly plan into week ... Show More