Ellen Ernst Kossek, management professor at Purdue University, is researching how the pandemic is putting an enormous strain on working parents and the new challenge that poses for their managers. She shares how supervisors can offer much-needed consistency and predictability for working parents on their teams. She also outlines specific ways to give working ... Show More
Apr 14
To Gain Customer—and Employee—Loyalty, Go Beyond Good Enough
Companies that spend their energy on incremental improvements to products, services, and even employee experience might just be spinning their wheels. Author Marcus Buckingham argues that data show that the only way to truly make an impact on performance is to make sure customers ... Show More
29m 41s
Dec 2020
Welcome Back to Remote Work, New Moms
Coming back to work after parental leave, after having a baby during a pandemic, when you and your colleagues are still working remotely — is complicated. Our colleague describes how she’s approaching remote reentry, and we turn to an expert on all things career and motherhood fo ... Show More
41m 5s
Sep 2018
Managing Parental Leave (Yours or Someone Else’s)
Women around the world have access to vastly different amounts of paid parental leave. In some countries, they can take a year or more. In the U.S., they’re not guaranteed any paid leave at all. We talk about how to manage your leave, or someone else’s, no matter how long it is. ... Show More
59m 26s