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Sep 2020
23m 59s

When Efficiency Goes Too Far

Harvard Business Review
About this episode
Roger Martin, professor emeritus at the University of Toronto's Rotman School of Management, says that for decades the U.S. corporate system has been obsessed with eliminating inefficiencies. There's a point, his research shows, when these efficiency gains come with even greater social and economic costs. And he believes that the Covid-19 pandemic is increas ... Show More
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