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Jul 2020
33m 37s

Be a painkiller AND a vitamin, w/Clara S...

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About this episode
Some products are vitamins and some are painkillers – the best, though, are both. This is what Clara Shih, founder and CEO of Hearsay Systems, learned in the early years of her software startup. To survive, she needed to shift her platform from a nice-to-have into a can’t-live-without. And in doing so, she learned a secret to scale: Solve your customers’ urg ... Show More
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