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Jan 2019
34m 56s

Let your customers be your scouts, w/Eve...

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About this episode
That constant roar of customer feedback? Be thankful for it. It holds all the secrets to your success, if you learn how to read the signs. Listen to what users say, sure. But also watch what they do and interpret what they need. Eventbrite's Julia Hartz embodies this principle. She believes passionately in learning from her customers, and has made rapid resp ... Show More
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