That constant roar of customer feedback? Be thankful for it. It holds all the secrets to your success, if you learn how to read the signs. Listen to what users say, sure. But also watch what they do and interpret what they need. Eventbrite's Julia Hartz embodies this principle. She believes passionately in learning from her customers, and has made rapid resp ... Show More
Yesterday
The new rules of brand building, with Wieden+Kennedy CEO
For decades, Wieden+Kennedy has defined the brands that shape culture. Now, as economic uncertainty, AI, and shifting consumer expectations rewrite the rules of business, CEO Neal Arthur joins Rapid Response to break down why understanding your audience is no longer just the mark ... Show More
30m 8s
Jul 30
How to beef up your business, with ButcherBox CEO Mike Salguero
After his first VC-backed business flopped, ButcherBox CEO and founder Mike Salguero turned lessons learned the hard way into the fuel that built his subscription meat delivery business. Salguero joined host Jeff Berman to reveal how a blend of clean ingredients, clever marketing ... Show More
35m 44s
Apr 2025
Business Daily meets: Julia Hartz
From noticing a gap in the market, to launching a start-up with her husband, CEO Julia Hartz tells us how she's built Eventbrite to become one of the biggest event ticketing platforms in the world, distributing 272 million tickets to more than 1.7 million global events in 2024. T ... Show More
17m 28s
Oct 2024
Say What They’re Thinking: How to Use Your Customers Words to Drive Sales
In this episode, we explore how to use customer insights to make your messaging truly resonate. You'll learn how to tap into testimonials and real feedback to speak directly to your audience’s needs and desires, helping them feel understood and engaged. We break down a simple, th ... Show More
13m 18s
Jul 2020
How I Built Resilience: Live with Julia Hartz
Founder Julia Hartz is reckoning with COVID-19's impact on the live events industry, which uses her company, Eventbrite, to sell tickets and market events. While her users are quickly pivoting to virtual events, Julia has been making tough decisions, which include laying off 45 p ... Show More
24m 24s
Jun 2023
Your Guide to Experiential Marketing - 10 Insider Tips and Tricks for a Successful Brand Roadshow with Ray Sheehan
Ray Sheehan is the Owner of Old City Media, a North American event production and experiential marketing agency. Top 3 Value Bombs: 1. Being an entrepreneur allows you to think of ways to grow and build. 2. When searching for events, festivals, or retail partners, it is crucial t ... Show More
21m 20s
Jul 2020
What Your Customer Will Tell You | Marketing for the Now #7
<p>Today’s episode is #7 of Marketing For The Now. This show is all about listening to your customers, focused on how we as business leaders can listen to their customers in order to provide value. We’re joined by WWE’s Stephanie McMahon, Hinge’s Justin McLeod, and more. Enjoy! L ... Show More
1h 59m