logo
episode-header-image
May 2019
32m 41s

Zappos: Tony Hsieh (2017)

Guy Raz | Wondery
About this episode
Computer scientist Tony Hsieh made millions off the dot-com boom. But he didn't make his mark until he built Zappos — a customer service company that "happens to sell shoes." Now Zappos is worth over a billion dollars and known for its completely unorthodox management style. PLUS in our postscript "How You Built That," we check back with Mike Bolos and Jason ... Show More
Up next
Yesterday
YETI: Roy and Ryan Seiders. How Two Brothers Turned a $400 Cooler Into a $2 Billion Brand
Roy and Ryan were avid outdoorsmen who wanted a cooler that wouldn’t break. So they built one themselves.The result was YETI: a high-end cooler that early retailers thought nobody would buy. But serious outdoorsmen did—and eventually YETI escaped its niche, becoming a status symb ... Show More
1h 25m
Aug 20
Advice Line with Carlton Calvin of Razor
Today’s callers: Shawn from Saskatchewan weighs whether brand-building or licensing is best for his card-based party game. Then Shirin in Texas wants to differentiate her graphic stationery in a crowded Etsy marketplace. And Mark from New Jersey works through refocusing his line ... Show More
42m 58s
Aug 17
Bobbie: Laura Modi. How a Baby Formula Startup Took Market Share From Two Industry Giants
Laura Modi set out to build a better infant formula. What followed was years of setbacks: a crippling dispute with the FDA, a frustrating search for a manufacturer, and the constant fear that the company would run out of money before it reached customers.But today, Bobbie generat ... Show More
1h 19m
Recommended Episodes
Dec 2024
Ep509 - Tony Hsieh | Delivering Happiness: A Path to Profits, Passion, and Purpose
Tony Hsieh visits Google to discuss his book "Delivering Happiness: A Path to Profits, Passion, and Purpose." Back in 1999, Tony Hsieh sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually bec ... Show More
57m 12s
Aug 2021
No boss, no problems
A young entrepreneur builds the ‘happiest company in the world’, an online shoe retailer so profitable that Amazon snaps it up for over a billion dollars. But what if the company’s profits and happiness could be boosted by a radical reimagining of the workplace? No more bosses, n ... Show More
18m 7s
Jan 2025
How to Win by Being Right and Contrarian: Lessons from Zappos to DoorDash
Alfred Lin shares strategies for navigating startup challenges, building resilient teams, and creating long-lasting value. Lin explores lessons from companies like Zappos, Airbnb, DoorDash, and Amazon, offering actionable insights on topics like hiring for potential, managing cri ... Show More
2h 16m
Aug 2023
How Hoka Ran Away With The Competition
Episode 33: Lace them up! Alex Lieberman (@businessbarista) dives into the meteoric rise of Hoka, the popular shoe brand that just crossed the $1 billion mark in revenue. Since the pandemic, it went from having less than 10% of Deckers’ (parent company) revenue to nearly 40%, and ... Show More
17m 26s
Feb 2023
Getting into business: Founding a billion dollar firm
Twenty-year-old Aadit Palicha is the man behind India's hottest start up. He was just 18 when he co-founded his quick commerce company Zepto. The firm delivers groceries to its customers in under 10 minutes and is currently valued at over a billion dollars. Aadit tells the BBC's ... Show More
17m 53s
Jul 2021
366: Sock It to Me: How the Cofounders of Bombas Became eCommerce Millionaires
What do you get when you mix Daymond John, cozy toes, and a charitable mission?    Bombas.    That's right, you get the world's best sock company.    Foundr CEO Nathan Chan recently sat down with Randy Goldberg and David Heath to learn how Bombas went from a growing ecommerce bus ... Show More
53m 48s
Jun 2025
E097 - The New Way to Make Your First $100,000 Online (Whop)
» Produced by Hack You Media: pioneering a new category of content at the intersection of health performance, entrepreneurship & cognitive optimisation.Instagram: https://www.instagram.com/hackyoumedia/Website: https://hackyou.media/Cameron Zoub and Steven Zhang, co-founders of W ... Show More
56m 26s
Jun 2020
Surprising Jobs Numbers and Shopify CEO Tobi Lutke
Investors react to surprising employment numbers. Zoom Video connects with its latest earnings and doubles revenue guidance. Slack sells off. And DocuSign delivers. Motley Fool analysts Ron Gross and Jason Moser discuss those stories and weigh in on the latest from Dick’s Sportin ... Show More
39m 10s