Ever sent a text you immediately regretted or made a decision in the heat of the moment? We've all been there. When business gets stressful, it's easy to let our emotions take the wheel, especially when we're dealing with difficult clients, team conflicts, or a challenging market. But as leaders, how we respond sets the tone for everyone around us.
In this episode, Sarah and Seychelle get honest about the emotional triggers they've faced in leadership, from feeling misunderstood and having decisions challenged to the fear of not hitting business goals. We share some of our own mistakes, why reacting emotionally can cost us trust, relationships, and credibility, and how to recognize the patterns that keep us stuck in reactive mode.
Then we break down our five-step framework for leading our emotions: reflect, identify, pause, ask, and readjust. We talk about why your first emotion often leads to your worst decision, how to move from judgment to curiosity, and why creating space before responding can change everything.
You can't control every challenge that comes your way, but you can choose who shows up next. Let's learn to lead ourselves so we can lead our businesses and our lives even better.
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Produced by NOVA
This podcast is for general informational purposes only. The views, thoughts, and opinions of the guest represent those of the guest and not Keller Williams Realty, LLC and its affiliates, and should not be construed as financial, economic, legal, tax, or other advice. This podcast is provided without any warranty, or guarantee of its accuracy, completeness, timeliness, or results from using the information.