Most "teams" aren't teams—they're loose collections of agents. Tom Toole, leader of the #1 RE/MAX team in PA/DE and #12 nationwide, breaks down the org design, systems, and leadership choices that turn headcount into a true business.
He also shares why he's stayed in production on purpose, how his team outperforms the market, and the 90-day plan agents can actually hit.
In this episode:
The moment Tom knew he needed a team (80 deals with one ops partner) and how he structured his org
Why 5–6 people doing 30 deals is a collection of agents—not a business
When to start a team (and when not to): thresholds, temperament, and timing
Money and time truths: vacations are a systems issue; teams require upfront capital
Staying in production for profit and credibility—and when to taper
The 3–7 year build timeline, key phases, and navigating the messy middle
Staff that drives per-agent productivity: ISAs, ops, marketing, sales management, TC, listing management, talent scout
Outperforming the market: 13–14 deals per agent; up 6–7% YOY in a down market
Tom's Instagram: https://www.instagram.com/tomtoole3rd/
Tom's LinkedIn: https://www.linkedin.com/in/tomtoole3rd/
Tom Toole Sales Group website: https://www.tomtoole.com/
📖 Get updates on the new team‑building book: http://remindermedia.com/teambook
⭐️ Join the $100M Team Mastermind (Sept 22–23 in Scottsdale, AZ): http://remindermedia.com/teamevent