Hosts: Steve Boese and Trish Steed
Guest: KeyAnna Schmeidl, Chief Human Experience Officer at Workhuman
Summary
Work has outgrown the org chart. Today, work moves across teams, projects, functions, technologies, and informal networks that traditional workforce metrics were never designed to capture. Headcount, turnover, productivity, and performance data still matter - but they rarely tell the full story of how work gets done or who is making it possible.
In this episode of the HR Happy Hour, Steve and Trish welcome KeyAnna Schmeidl, Chief Human Experience Officer at Workhuman, for a conversation about what leaders can learn when they look beyond traditional reporting and start paying attention to the human signals inside everyday work. She explains why reporting relationships and job descriptions often reveal far less than the connections, contributions, expertise, and informal influence that move work forward. The conversation explores how organizations can move from backward-looking dashboards toward more dynamic workforce intelligence that helps leaders understand what is happening now, and make better decisions about what should happen next.
One of the richest sources of that insight may already exist inside the organization: recognition data. Because recognition captures what people notice and value in one another's work, it can reveal contributors who remove roadblocks, share expertise, mentor teammates, strengthen collaboration, and influence outcomes in ways that may never appear in a traditional performance metric.
Topics include:
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The HR Happy Hour Network is sponsored by Workhuman.
Nearly 9 in 10 HR leaders say they don't have a strong leadership bench. Workhuman's Future Leaders gives organizations a smarter way to build one. Future Leaders is the first talent intelligence solution to identify high-potential VP+ talent already within your workforce—up to four years before promotion. Using proprietary AI and real-time recognition data, it uncovers the leadership signals hidden in everyday work long before traditional succession planning can. It's a smarter, data-driven approach to building tomorrow's leaders. Learn more at Workhuman.com. Thanks for joining us.