Your restaurant doesn't lose its standards overnight. It loses them one ignored miss at a time, and in episode 157 of the Restaurant Prosperity Formula podcast, I break down exactly how that happens and what to do about it. I walk listeners through the three stages every missed standard moves through: the first miss, which is simply information; the repeated miss, which signals a pattern; and the ignored miss, which quietly becomes permission. Along the way, I share a five-part coaching format managers can use on the floor, real examples covering closing checklists, portion control and hospitality, and a simple seven-day exercise for catching and correcting misses before they turn into culture. If you've ever wondered why your team seems to be "getting away" with more than they used to, this episode explains how it happened and how to reverse it.
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