Your brain runs a persuasion campaign on you every single day — manufacturing certainty, defending beliefs that stopped being true years ago, and keeping you loyal to a version of yourself you never actually chose.
Owen Fitzpatrick has spent 25+ years studying how minds get changed — as a filmmaker, an NLP co-author with Dr. Richard Bandler, a persuasion co ... Show More
Jul 30
How to Grow as a Leader: 44 Years at Chick-fil-A - Mark Miller
He couldn't keep a job at Chick-fil-A. Then the founder personally hired him — and 44 years later, he retired as one of the company's top executives. Mark Miller started as a teenager who kept getting laid off, until a strange twist of fate put him face-to-face with Truett Cathy, ... Show More
1h 1m
Jul 27
She Was an Ivy League Lawyer — Until She Became a Felon: Rashmi Airan
She was an Ivy League lawyer with the perfect résumé. Then she became a convicted felon — and says losing her freedom is what finally set her free. Rashmi Airan built a career as an attorney, entrepreneur, and Wall Street banker — until one bad decision, made under pressure to su ... Show More
1h 27m
Mar 2024
3 PROVEN Strategies to Winning Every Negotiation (Command the Room!)
<p>Today Lewis speaks with three experts to unlock the secrets of mastering negotiations, earning respect and trust, and sparking positive conversations. First, former FBI negotiator Chris Voss shares his insights on winning every negotiation with strategic tactics. Next, former ... Show More
1h 17m
May 2025
4 Principles of Influence from a Hostage Negotiator | Scott Tillema
In this episode of The Art of Charm, retired SWAT hostage negotiator Scott Tillema shares his battle-tested four-part framework for leading difficult conversations, defusing high-stakes conflicts, and influencing others with clarity and confidence. Trained by the FBI and Harvard, ... Show More
1 h
Jun 2019
416: How to Negotiate When Others Have Power, with Kwame Christian
Kwame Christian: American Negotiation Institute Kwame Christian is a business lawyer and the Director of the American Negotiation Institute. His TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017. Today, he’s working extensiv ... Show More
38m 45s
Jul 2020
15. The Art of Negotiation: How to Get More of What You Want
<p>Whether we realize it or not, we negotiate everyday. But when we approach these situations as a win-or-lose battle, we’re already showing resistance, and setting ourselves up for difficulty. But what if you reframed the whole idea, to think of a negotiation not as a fight, but ... Show More
14m 41s
Jul 2025
How to Defuse Any Situation | Gary Noesner
Former FBI crisis negotiator Gary Noesner joins AJ and Johnny to unpack what it means to lead—and survive—under pressure. With over 30 years of field experience in prison riots, armed standoffs, and emotionally charged confrontations, Gary reveals what separates panic from poise ... Show More
55m 39s
Sep 2025
228. Negotiate Your Way to Success: Empathy, Mirroring, and Labeling
Be ready, stay grounded, and communicate clearly — no matter what’s at stake.Communicating under pressure isn’t just a useful skill — it can be the difference between escalation and resolution. For Chris Voss, former FBI hostage negotiator and CEO of The Black Swan Group, it’s a ... Show More
16m 58s
Feb 2025
E077 - FBI Negotiator Reveals How To Read Anyone In 32 Seconds | Chris Voss
<p><strong>Negotiation</strong> is often depicted in movies as tense, dramatic showdowns, won through aggressive tactics and mind games. But <strong>Chris Voss</strong>, former FBI hostage negotiator and author of <em>Never Split the Difference</em>, joins us to dispel these myth ... Show More
1h 21m