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Rich talked about the biggest changes coming to iOS 27 and beyond, including Apple’s long-awaited Siri overhaul and other new features announced at WWDC 2026.
Kim in Big Pine was having issues with a Samsung Galaxy A36 smartphone. Rich recommended making sure the phone is completely up to date, including Android system updates, Galaxy Store updates, app updates through the Google Play Store, and Google Play system updates. He also suggested resetting the phone’s Wi-Fi and Bluetooth settings and using the Files by Google app to clean up unnecessary files and free up storage.
Paul in Columbus, Ohio, was having trouble signing up for a YouTube Family Plan. Rich suggested contacting YouTube support directly through the app. Open the YouTube app, tap your profile icon, then tap the Settings icon. Scroll to the bottom and select Help, then tap Contact Us to start a chat with a live support representative.
Meta will begin using your web browsing activity to influence the content you see on Facebook and Instagram, not just the ads you’re shown. [Instagram Post]
Kathy in Hemet wanted to give her old Samsung phone to her niece and asked how to reset it. Rich explained that on most Samsung phones, you can go to Settings, tap About Phone, scroll down to Reset, and then choose Factory Data Reset. If the phone uses an eSIM and you plan to keep your phone number, be sure to select the option that preserves the eSIM when prompted during the reset process.
John in Inglewood wants to erase an iPad that he forgot the password to. Rich says you can connect it to a computer or use iCloud.
Jim in Portland wants to know if he can move his ChatGPT memory to another AI. Rich says yes. Both Claude and Gemini offer prompts you can paste into ChatGPT to summarize what it knows about you, then import that information into their services. Here’s the link for Claude and Gemini.
Andrew O’Hara, editor at AppleInsider, will break down the biggest WWDC announcements.
A caller wanted to know the website for getting vanity phone number and parking numbers. It’s numberbarn.com
Watch Duty now covers flood alerts in addition to wildfires.
$68 million Google Assistant privacy settlement details.
Carol is trying to get a Facebook page removed, but she can’t log in. Rich says to go to Meta’s account recovery hub to try to regain access. Here’s a directory of direct links to delete online accounts, including Facebook.
David in Florida has some bogus Google reviews. Rich says to use Google’s review reporting tool to flag them for removal if they violate Google’s policies.
Mint Mobile increased data for customers without raising prices, and Instagram now lets you rearrange your profile grid.
AI professor at the University of Montreal David Krueger explains why communities across the country are pushing back against massive AI data centers and what the AI boom could mean for energy, water, and everyday consumers.
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