This episode teaches three core survival phrases and shares communication protocols for global teams: soften bad news, pair issues with action plans, use collaborative phrasing, manage tone, and avoid overly directive words like “must” and “should.” 00:00 Deal on the Line 02:21 Delay Bombshell 04:28 Reschedule vs Adjust 06:00 Diplomacy Saves Face 07:43 Stick ... Show More
Apr 20
Defending Positions in Tough Negotiations • BEP 159
In this episode, Rob distills the key principles behind every successful negotiation—pace, curiosity, and composure—along with common business-English pitfalls that can accidentally signal agreement.00:00 High Stakes Setup01:01 Inside The Boardroom03:03 The Lowball Offer03:59 Eme ... Show More
14m 34s
Feb 2026
Building Confidence in High-Stakes Meetings • BEP 157
Rob recounts a tense boardroom pitch where Josh, a non-native English speaker, nearly loses the room after a small phrasing mistake, then recovers and earns executive trust by using rehearsed responses and a calmer delivery. The episode then offers a practical framework for build ... Show More
13m 40s
Aug 2022
AEE 1827: How to Deliver Better Feedback in English as a Manager
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23m 57s
Jul 2022
AEE 1811: Desperate Times - How to Use this Phrase When Things Are Tough
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20m 24s
Aug 2022
AEE 1828: Why Asking For Help Shows Confidence in English
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17m 55s
Jul 2022
AEE 1815: 3-step Formula to Convey Quiet Confidence in English
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18m 47s
Jan 2023
Was Your Invitation Rejected? How to Respond in English
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21m 43s
Nov 2022
AEE 1886: Four Phrases to Avoid Being Dismissive in English
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21m 46s
Mar 2023
AEE 1949: Can't Commit to Future Plans? How to Affirm the Relationship in English
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22 m
Jul 2022
AEE 1817: 5 Steps to Resolve Conflict as a Leader at Work with Jerry Fu
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19m 6s
Jan 2023
AEE 1914: Make Business English Work Out with this Phrasal Verb
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19m 30s
Nov 2022
AEE 1885: How to Make English Phrasal Verb Troubles Go Away
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17m 12s