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Feb 24
40m 18s

Why Banks Can't Afford to Wait on Voice ...

EVERGREEN PODCASTS
About this episode
For decades, banks have forced customers into frustrating phone trees and rigid IVR systems—all in the name of efficiency. But what if automation could actually strengthen customer relationships instead of eroding them? In this episode of Banking Transformed, Jim Marous speaks with Isaiah Granet, Co-Founder and CEO of Bland, to explore how voice AI is trans ... Show More
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