Wharton organizational psychologist and New York Times-bestselling author Adam Grant shares insights on making better business decisions, fostering innovation and how your personal "challenge network” can lead to superior products and delight your customers.
1. Encourage[SI1] Humor and Humility: They help maintain a flexible and open-minded approach, making it easier to rethink and adapt.
2. Have Pre-Mortems: Discuss as many potential failures as possible before launching. That way you can prevent or know how to handle problems when they occur.
3. Eschew Best Practices for Better Practices: “Best Practices” implies there’s only one right way, while seeking “Better Practices” encourages people to innovate and try new things.
4. Build a Challenge Network: Maintain a group of trusted critics who provide truly honest feedback to improve your decision-making.
5. Reward Speaking Truth to Power: Encourage employees to ask questions, suggest improvements and challenge outdated ideas.
[SI1]Please run these by Adam