Feb 9

What to Do When a Team Member Breaks Down: Episode 279

If you’ve ever been in a conversation where someone starts crying, shuts down, or lashes out—and you weren’t sure what to do—this episode is for you. Elena offers guidance on how to respond when a team member breaks down emotionally during a conversation. Whether you’re met with ... Show More

7m 15s

Feb 2

How to ACE Your Coaching Conversations: Episode 278

If you’ve ever thought, “I don’t know what to say when someone gets emotional,” this episode is for you. Elena introduces the ACE Emotions framework, a three-part process that helps coaches and leaders skillfully navigate emotional intensity—both in themselves and others.Keep lea ... Show More

8m 14s

Jan 26

You Want to Coach Emotions? Start Here: Episode 277

In this foundational episode, Elena Aguilar shares why understanding emotions is essential for Transformational Coaching. You’ll walk away with a reflective practice to deepen your emotional fluency. This episode sets the stage for a new way to show up—for yourself and your team. ... Show More

9m 55s

Sep 2025

291. Put These 3 Phrases into Action in Your Next Meeting (Season Premiere)

Welcome back to a brand new season of Confident Business English. I wanted to kick off focusing on one of the things you told me you love about the podcast - content you can actually use in real life at work. In this episode I've selected 3 phrases you can try in your next meetin ... Show More

12m 48s

Jun 2022

Podcast Announcement

The podcast will be on hiatus for a while. Claire and Kacy recommend 6 of their favorite episodes. Links to Episodes and Archive:Episode 13: 60 Minutes or 60 Seconds, Maximizing Your Time with Writing ResourcesEpisode 18: Student Q&AEpisodes 34 (Taking Care of Yourself with Mindf ... Show More

4m 29s

Mar 2023

What Do You Think of AI? (Podcast For English Learners)

AI is a hot topic as it has suddenly taken over the internet. Is it good, or is it bad? Practice your English listening while we discuss our opinions! --- Support the podcast and get FULL transcripts for every episode: https://www.patreon.com/thatmakessensei Get the downloadable ... Show More

19m 13s

Oct 2025

294. Crack the Code: Everyday British Work Phrases—Explained

In this episode, I break down common everyday British workplace expressions that you have told me often confuse you. From casual phrases to more formal ones. You’ll learn their real meanings and when to expect them so you can respond confidently and follow work conversations with ... Show More

15m 31s

Sep 2022

Coming Soon Teaser: The Unteachables Podcast

Coming Sunday October 2nd: The Unteachables Podcast! Welcome to The Unteachables Podcast, where your host Claire English is NO stranger to challenging classroom behaviour. And if you’ve found your way here, it’s likely you aren’t either. Teaching the Unteachables i ... Show More

1m 12s

Aug 2024

Bonus Episode | Speaking Tips, Staying Motivated, and Memorizing words

How to learn Greek? How to find Greek resources? How to memorize words? How to start speaking Greek? How to stay motivated/consistent?In this episode we will answer all of these questions and more! Links mentioned in the episode: - Resources document - Video: More tips on speakin ... Show More

34m 2s

Apr 2024

My Biggest Takeaway After 100 Podcast Episodes

Well, we did it! 100 podcast episodes in the books. Whether you just started listening or you've been with me since day one, I can't thank you enough. On today's episode, I'll share with you my biggest takeaway after 100 episodes. ... Show More

25m 11s

Nov 5

298. Don’t Break Your Flow! Clarify the Business Words That Make You Hesitate

CLICK HERE TO MY NEXT FREE LIVESTREAM 12TH NOVEMBER 2025 19.30 (Madrid time) Do you break the flow when you speak because you’re unsure if you’re using the right word? In this 15-minute episode, I’ll help you finally clarify the most common “what’s the difference” questions my cl ... Show More

14m 31s

Jun 2025

284. Little Snippet #18: Make Sense of a Common but Confusing Verb

I'm in the UK this week and we are going to take a break from the normal schedule to bring you another Little Snippet. These are my 5-minute episode formats with tips and tricks focused on one specific Business English topic. This one focuses on understanding your native colleagu ... Show More

4m 55s

Jun 2021

How this podcast can help you get the score you need.

<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/1788543/open_sms">Send us a text</a> To view the show notes just click on this google drive link <a href="https://drive.google.com/drive/folders/1cRkmMkSxv5IS1MxmqEx0mSFsbHH6Wwv_?usp=sharing">h ... Show More

19m 22s

Where Do I Start? They Have 101 Gaps!: E...