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The movie kicks off with a couple dancing at a party, having a great time. It's Ben and Cassie and they end up dating. They are heading to rural Oregon to spend Christmas with his family. We meet Ben's sister who is really into vlogging, and their parents, Kirby & Mia. We immediately see that this family is a bit chaotic. They sit down for dinner and other brother Gordon shows up out of nowhere. The energy at this dinner is real weird. And then it comes out that she doesn't eat meat...and he doesn't eat meat either. Gordon begins to grill Cassie about why she's vegetarian and pushes back why it's about the environment. And Ben just kinda sits there and lets it happen.
So Cassie is hurt that 1. Ben didn't tell them about being vegetarian and 2. that he'd just let Gordon attack her like that. He's like oh my bad, but look at my funny ho ho ho underwear. Wanna have smex? She does not. She tells him that this isn't working and has known that for a while. So they break up and we're not even 30 minutes in.
The next morning, they go to buy her a flight but there's a big storm and there are no flights until after Christmas. The family is finally looped in. It's a whole thing.
Ben decides the best way to fix this situation is by calling her best friend and asking for advice. Obviously that information gets back to Cassie which only makes things worse. His dad takes him out to the train tracks to tell him to stop being a dummy and just let her go.
Cassie calls her mom and she could not be less helpful. But Ben's mom comes up and comforts her, cuz mom's gonna mom.
The next day, she can't stand being in the room by herself anymore so she decides to go out with his family and she ends up having a fun time with everyone except for Ben who she is still giving the cold shoulder to.
This gives Ben time to bond with Gordon over lost love.
And Cassie ends up getting close to Ben's sister.
Ben continues to not learn his lesson and tries to get back together with Cassie.
It's Christmas Day and Cassie is thoughtful AF and gives everyone the perfect Christmas gift including some architecture socks for Ben, And then Ben surprises her by giving her a plane ticket home or a rental car to get her to Portland. She stays for lunch and then goes her way.
The movie ends sometime later with the sister now going through a breakup and Gordon & Ben are helping her through while Ben wears his socks from Cassie.