Very early in my career, back in the days when the details from paper forms had to be typed into a computer to get the application process started, I heard about companies scanning application forms and then sending the files to India to have the data capture done there. A decade later, the guy I was chatting to in a hotel bar in Nairobi promised me he could build a collection call centre in India, staffed by Swahili-speaking staff at a fraction of the local cost. And now, as I hear from Rajul Sood, we can outsource an entire AI infrastructure - the back-end of intech is changing just as fast as the front-end!
You can find Acuity Knowledge Partners online at https://www.acuitykp.com/
Rajul is on LinkedIn at https://www.linkedin.com/in/rajul-sood-vohra-2475b417/ and Acuity Knowledge Partners at https://www.linkedin.com/company/acuity-knowledge-partners
I am on LinkedIn, too, at https://www.linkedin.com/in/brendanlegrange/ as is the show https://www.linkedin.com/company/how-to-lend-money-to-strangers
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Friends of the show include: https://www.ontap.co.za/pages/hoedspruit-store-details (for all your Hoedspruit-based bathroom needs), https://www.joinhumoni.com, and https://chaos-out-of-order.com/
And since you like podcasts, I'm also co-create hAIghtened senses with Christo van Zyl, in which will look at the intersection between human senses and technology, especially AI-powered technology.
Keep well, Brendan
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