Best Practices For Issuing Apologies

In this episode, Edward Segal, author of “The Crisis Casebook,” compares and contrasts President Donald Trump’s crisis management style to the best practices for responding to crisis situations. 

In this episode, Edward Segal, author of “The Crisis Casebook,” explains why corporate and government executives need to know what to do and how to do it when faced with multiple crisis situations. 

In this episode, crisis management expert Edward Segal explains why companies and government agencies should avoid and iron out internal differences on how to manage crisis situations. 

The US housing crunch is bad—and it’s getting worse. Wider access to safe, affordable homes is vital to enabling economic mobility for all Americans—and to harnessing what McKinsey Partner JP Julien, a leader of the McKinsey Institute for Economic Mobility, calls a “massive” unta ... Show More

In times of crisis, don't panic! Crises always shake up the financial markets. 💰 

How are people feeling about the economy after the dramatic drop in stocks? They’re “Googling the word ‘recession’ like crazy,” an economics professor told us. On the show today: Why perception is so important in economics. Also: The not-so-bad reasons for the higher unemployment ... Show More

L'Égypte fait face à une crise économique de plus en plus profonde, une situation si aiguë que les gens ont du mal à nourrir leur famille. Traduction :Egypt is facing a deepening economic crisis, a situation so acute its people are struggling to feed their families. Hosted on Aca ... Show More

Les banques constituent naturellement des institutions dans nos sociétés contemporaines. Des piliers de nos modèles économiques modernes. On les pense inébranlables tant leur puissance économique se conçoit aisément. Dès lors, envisager la notion même de crise bancaire semble au ... Show More

Just two weeks out from the Trump administration’s tariff pause deadline, no one is quite sure what to expect. In this episode, experts weigh in on what sort of deals the U.S. is likely to make and how businesses are preparing in the meantime. Plus: “Value seeking” consumers want ... Show More

The episode examines the mismanagement of communication during the recent LA wildfires, focusing on Mayor Karen Bass's absence during the crisis and the subsequent erosion of public trust. Key lessons in crisis communication emphasize the need for transparency, empathy, and ... Show More

As prime minister of New Zealand from 2017 to 2023, Jacinda Ardern managed one challenge after another: from natural disasters to a terrorist attack to the Covid-19 pandemic. To navigate that complexity, she had to learn how to gather experts and gain consensus on decisions even ... Show More

The American banking system is experiencing a slow grinding crisis. We explore, why this is happening, why now and why the Fed adopted a completely different attitude to the 2023 banking crisis than the 2008 crisis and what this all means for the economy and the way we distribute ... Show More