The Art of Constructive Conversations in Pediatric Care with Sim Coutier
In this episode of The Pediatric Lounge, the hosts are joined by Sim Coutier from Kindred Skills to discuss the power and importance of constructive conversations in pediatric practice. Highlighting the nuances and challenges of effective communication, particularly in situations involving vaccine hesitancy and other crucial health decisions, Sim shares strategies for fostering trust and understanding through curiosity, active listening, and asking thoughtful questions. The conversation also covers the impact of the current socio-political climate on patient interactions and offers practical insights for developing more effective communication skills in clinical settings.
00:00 Introduction to The Pediatric Lounge
00:29 Editorial: The Importance of Constructive Conversations
00:37 Guest Introduction: Sim Coutier from Kindred
01:37 The Art of Constructive Conversations
02:02 Casual Catch-Up with Sim
03:49 Sim's Experience in Detroit and Medical Conferences
05:07 Sim's Daughter's Medical Journey
07:56 Defining Constructive Conversations
09:55 Challenges in Constructive Conversations
15:28 Handling Vaccine Hesitancy
32:35 Building Trust Through Curiosity
38:10 Transactional vs. Constructive Conversations
39:28 Flu Vaccine Conversations
39:39 Transactional Communication Issues
39:54 Leadership and Communication Failures
40:57 Escalating Conflicts in Pediatric Care
41:57 Fear and Assumptions in Medical Conversations
43:27 Constructive Conversations and Building Relationships
45:33 Challenges in Pediatric Consultations
48:53 Understanding and Addressing Parental Concerns
50:24 The Importance of Curiosity in Conversations
59:39 Practical Examples and Solutions
01:10:29 Final Thoughts and Summary
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The Pediatric Lounge - A Podcast taking you behind the door of the Physician's Lounge to get a deeper insight into what docs are talking about today, from the clinically profound to the wonderfully routine...and everything in between.
The conversations are not intended as medical advice, and the opinions expressed are solely those of the host and guest.