AI innovator and OpenAI CEO Sam Altman sees a big problem on the horizon: As AI becomes more and more intelligent, how can anyone tell the humans from the bots? Altman’s World project thinks it has a solution. WSJ’s Angus Berwick unpacks the plan and explores some of the problems that have cropped up during the rollout. Annie Minoff hosts.
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Jul 10
Who Will Be the Next Fed Chair? Maybe Kevin
For years, President Trump has feuded with the Federal Reserve and Chair Jerome Powell over interest rates. And now, two Republicans named Kevin (Kevin Hassett, one of Trump’s closest economic advisers and Kevin Warsh—a former Fed governor) are vying to be the next chairman of th ... Show More
22m 47s
Jun 2024
Why NPS and CSAT Hurt More Than They Help
Is the Net Promoter Score (NPS) still relevant today? In this episode of AI Knowhow, we dive deep into why this 20-year-old metric might be outdated and how AI can revolutionize customer satisfaction. Courtney, David, and Mohan discuss the limitations of NPS and CSAT scores, reve ... Show More
31m 28s
Aug 4
What's New at Knownwell: A Knownwell Product Update
Why do firms silently bleed customers, and how can AI help stop it? In this revealing episode of AI Knowhow from Knownwell, CMO Courtney Baker, CEO David DeWolf, and Chief Product and Technology Officer Mohan Rao lift the curtain on the biggest Knownwell platform update yet. They ... Show More
30m 2s
Jul 2024
An officer and a gen AI: the future of war
Artificial intelligence is already making a difference in the theatre of war, and more involvement will certainly come. That raises a host of thorny ethical issues. In some cases, scientists just clocked, extinct beasts’ DNA can be extraordinarily well preserved—revealing once-in ... Show More
26m 43s