AI innovator and OpenAI CEO Sam Altman sees a big problem on the horizon: As AI becomes more and more intelligent, how can anyone tell the humans from the bots? Altman’s World project thinks it has a solution. WSJ’s Angus Berwick unpacks the plan and explores some of the problems that have cropped up during the rollout. Annie Minoff hosts.
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Yesterday
She Swore Off Legacy Media. Now She's Running CBS News.
Paramount has acquired news and opinion website the Free Press for $150 million. The company's co-founder, Bari Weiss, has a new job as editor in chief of CBS News. She's a polarizing figure, known for her outspoken support of Israel and strong views on topics like gun rights and ... Show More
18m 10s
Oct 7
They Won Millions for Life. Until They Didn't.
In 2021, Tamar Veatch won millions of dollars in a sweepstakes competition run by Publishers Clearing House, the company best known for delivering oversized checks to winners. But then last April, Publishers Clearing House went bankrupt. WSJ’s Akiko Matsuda explains why the compa ... Show More
20m 33s
Oct 6
Ben & Jerry's Co-Founder Wants to Be Set Free
Last month, Ben & Jerry’s co-founder Jerry Greenfield quit the brand after 47 years, accusing parent company Unilever of not allowing the company to speak out on social issues. Host Jessica Mendoza talks to Ben Cohen, the co-founder who stayed, about why he’s not leaving, what he ... Show More
23m 27s
Jun 2024
Why NPS and CSAT Hurt More Than They Help
Is the Net Promoter Score (NPS) still relevant today? In this episode of AI Knowhow, we dive deep into why this 20-year-old metric might be outdated and how AI can revolutionize customer satisfaction. Courtney, David, and Mohan discuss the limitations of NPS and CSAT scores, reve ... Show More
31m 28s
Aug 4
What's New at Knownwell: A Knownwell Product Update
Why do firms silently bleed customers, and how can AI help stop it? In this revealing episode of AI Knowhow from Knownwell, CMO Courtney Baker, CEO David DeWolf, and Chief Product and Technology Officer Mohan Rao lift the curtain on the biggest Knownwell platform update yet. They ... Show More
30m 2s
Aug 21
AI crawler Firecrawl raises $14.5M and is still looking to hire agents as employees, also, Databricks CEO says fresh $1B will help him attack a new AI database market
Firecrawl nabbed Shopify’s CEO Tobias Lütke as an investor from a gutsy email after they discovered he was using the product. Also, The round, which pushes Databricks' valuation to $100B, was co-led by Insight Partners and Thrive. CEO Ali Ghodsi says he's found an enormous untapp ... Show More
9m 9s