Social engineering continues to be the primary gateway for cyberattacks, responsible for nearly 80% of fraud and ransomware incidents. And notably, 1 in 4 of these social engineering attacks originate via phone calls. Yet many enterprises continue to leave their phone systems exposed. In this episode, Dr. Dave Chatterjee engages Richard Quattrocchi, Vice President of Digital Transformation, Mutare Inc., in a compelling discussion on the often-overlooked threat of voice-based cyberattacks, particularly vishing (voice phishing). Richard shares his professional journey, personal motivation rooted in a family scam incident, and the alarming rise of social engineering via phone calls—especially in the era of AI and deepfakes. The conversation underscores how organizations continue to leave phone systems vulnerable due to siloed ownership and outdated assumptions.
Richard presents a layered defense strategy combining people, process, and technology, and introduces Mutare’s voice traffic filtering solution. This technology proactively intercepts malicious calls using metadata analysis before they reach users, drastically reducing exposure to fraud. The discussion also dives into real-world cases, including the MGM breach, and offers actionable guidance for enterprises and individuals to better secure voice channels.
To access and download the entire podcast summary with discussion highlights -- https://www.dchatte.com/episode-84-stopping-social-engineered-vishing-attacks-before-they-start/
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LinkedIn: https://www.linkedin.com/in/dchatte/
Website: https://dchatte.com/
Cybersecurity Readiness Book: https://www.amazon.com/Cybersecurity-Readiness-Holistic-High-Performance-Approach/dp/1071837338
https://us.sagepub.com/en-us/nam/cybersecurity-readiness/book275712
Latest Publications & Press Releases:
“Meet Dr. Dave Chatterjee, the mind behind the CommitmentPreparedness-Discipline method for cybersecurity,” Chicago Tribune, February 24, 2025.
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