Social engineering continues to be the primary gateway for cyberattacks, responsible for nearly 80% of fraud and ransomware incidents. And notably, 1 in 4 of these social engineering attacks originate via phone calls. Yet many enterprises continue to leave their phone systems exposed. In this episode, Dr. Dave Chatterjee engages Richard Quattrocchi, Vice President of Digital Transformation, Mutare Inc., in a compelling discussion on the often-overlooked threat of voice-based cyberattacks, particularly vishing (voice phishing). Richard shares his professional journey, personal motivation rooted in a family scam incident, and the alarming rise of social engineering via phone calls—especially in the era of AI and deepfakes. The conversation underscores how organizations continue to leave phone systems vulnerable due to siloed ownership and outdated assumptions.
Richard presents a layered defense strategy combining people, process, and technology, and introduces Mutare’s voice traffic filtering solution. This technology proactively intercepts malicious calls using metadata analysis before they reach users, drastically reducing exposure to fraud. The discussion also dives into real-world cases, including the MGM breach, and offers actionable guidance for enterprises and individuals to better secure voice channels.
To access and download the entire podcast summary with discussion highlights -- https://www.dchatte.com/episode-84-stopping-social-engineered-vishing-attacks-before-they-start/
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LinkedIn: https://www.linkedin.com/in/dchatte/
Website: https://dchatte.com/
Cybersecurity Readiness Book: https://www.amazon.com/Cybersecurity-Readiness-Holistic-High-Performance-Approach/dp/1071837338
https://us.sagepub.com/en-us/nam/cybersecurity-readiness/book275712
Latest Publications & Press Releases:
“Meet Dr. Dave Chatterjee, the mind behind the CommitmentPreparedness-Discipline method for cybersecurity,” Chicago Tribune, February 24, 2025.
Ignorance is not bliss: A human-centered whole-of-enterprise approach to cybersecurity preparedness
Dr. Dave Chatterjee Hosts Global Podcast Series on Cyber Readiness, Yahoo!Finance, Dec 16, 2024
Dr. Dave Chatterjee Hosts Global Podcast Series on Cyber Readiness, Marketers Media, Dec 12, 2024.
Cybersecurity Readiness Podcast by Dr. Dave Chatterjee Reaches 10,000 Downloads Globally, Business Insider/Markets Insider, Dec 10, 2024.
"Getting Cybersecurity Right,” California Management Review — Insights, July 8, 2024.
Preventing Security Breaches Must Start at the Top
Latest Webinars & Podcasts with Dr. Chatterjee as the Guest
A Proactive Behavioral Approach to Cyber Readiness: Insights from a Clinical Psychologist and a Social Scientist, RSA Webcast, January 31, 2025
Cybersecurity Readiness: Essential Actions For CXOs, August 12, 2024
Non-profits and Cybersecurity, a CAPTRUST podcast
How can brands rethink data security to maintain customer trust?, A TELUS International podcast
Insights for 2023, Cybersecurity Readiness with Dr. Dave Chatterjee, a HALO Security Webinar