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Apr 2025
44m 53s

AWS VP on How AI is Revolutionizing the ...

bloomberg
About this episode
“I think people should stop thinking about contact centers as a thing that is sort of about being responsive and reactive, and instead, really how do we fundamentally change the way you think about the way you talk to customers,” says Pasquale DeMaio, Amazon Web Services’ vice president of Amazon Connect. “In that sense, I think the status quo is really our ... Show More
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