In this Shoptalk 2025 special, recorded live from the Shoptalk TV studio, Omni Talk sits down with Cedric Clark, EVP of Stores at Walmart, to unpack the company’s people-led, tech-powered evolution. Cedric dives into Walmart’s commitment to associate experience, innovation in store technology, and why staying connected to the frontline is key to long-term retail success.
🎯 Key Moments:
- (00:54) Cedric on Shoptalk and innovation trends
- (1:45) His Walmart journey: From fishing licenses to EVP
- (3:09) Why store-level experience matters in leadership
- (4:12) People-led, tech-powered: Walmart’s core philosophy
- (5:47) Game-changing tech: My Walmart app and digital shelf labels
- (7:53) AI for smarter scheduling and task nudges
- (13:12) Store experience evolution: Then vs. now
- (16:06) How Walmart develops its associates
- (18:20) Winning over new customers and boosting loyalty
- (20:39) Walmart’s "secret sauce" for success
- (23:09) Keeping the customer at the center of every decision
- (25:37) Teasers for what’s ahead in 2025
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy