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Mar 2025
18m 19s

The Power Of The Chief of Staff Role: In...

SME Strategy Consulting INC
About this episode

In this episode, Anthony Taylor talks with Maggie Olson, a former T-Mobile Chief of Staff, about what that job really means. They cover how it's a strategic role, not just admin, how it differs from other leadership roles, and what skills are needed. Maggie explains how to become a Chief of Staff and why leaders should consider hiring one to boost efficiency. This podcast reveals how hiring Chief of Staff can be your secret weapon to strategic success.

TAKEAWAYS

  • Chiefs of Staff are strategic partners for leaders.
  • The role is expanding as leaders seek higher-level support.
  • A Chief of Staff organizes and prioritizes initiatives for leaders.
  • Networking is crucial for aspiring Chiefs of Staff.
  • Look for roles that involve high-level support, not just administrative tasks.
  • Experience in customer service can enhance a Chief of Staff's effectiveness.
  • Special projects can provide valuable experience for future Chiefs of Staff.
  • A Chief of Staff needs strong access to the leader to be effective.
  • Understanding the unique needs of the organization is key to success.
  • Consider the timing and readiness of the organization before hiring a Chief of Staff.

 

Chapters

  • 00:00 Introduction to the Chief of Staff Role
  • 03:04The Evolution and Importance of the Chief of Staff
  • 05:59 Identifying the Right Fit for Chief of Staff
  • 08:58 Career Pathways to Becoming a Chief of Staff
  • 12:07 Skills and Experiences that Shape a Chief of Staff
  • 14:54 Final Thoughts and Resources for Aspiring Chiefs of Staff

// Connect with us:

► Contact us: https://www.smestrategy.net/contact

► Connect with Anthony on LinkedIn: https://www.linkedin.com/in/anthonyctaylor604/ // About SME STRATEGY CONSULTING: SME Strategy is a management consulting firm that specializes in helping organizations develop and implement their strategic plans. We work with teams to facilitate conversations about strategic direction and business strategy so that our clients can focus their energy on what will move them forward faster.

► Work with us: Are you looking for someone to facilitate your strategic planning process? https://www.smestrategy.net/strategic-planning-facilitator

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