This is the only thing you have to fear in a crisis. Listen as crisis and reputation strategist Molly McPherson explains what is at the heart of every crisis. Recorded late on a Friday— moments after her meeting with a client in crisis— Molly checked out the national news headlines looking for a Friday news dump. She wanted to find the common theme between w ... Show More
Oct 16
Kelly Clarkson vs Art of Play: Why I Believe Her
Kelly Clarkson went to Art of Play in Brooklyn, asked about a singing mechanical bird named Molly, and left feeling talked down to. She posted about it that afternoon, and she named the store. The shop answered with a statement, then a longer follow-up full of details.I believe K ... Show More
35m 48s
Oct 2
Cornell 7: Every Statement Made It Worse but One
People are calling it the Cornell 7 case. In twelve days, Cornell, the Tompkins County district attorney, the mayor of Ithaca and Governor Kathy Hochul all put out statements about the same night in 2024. A former student, identified only as Jane Doe, has filed a civil lawsuit al ... Show More
42m 43s
Jan 2023
Navigating business risks: How to focus on what matters
Text us your thoughts on this episodeAfter a series of crises, from the pandemic to geopolitical issues to the current economic conditions, executives are becoming seasoned in handling challenges. Today we’ll explore how executives can evaluate evolving risks, meet the changing n ... Show More
18m 44s
Mar 2025
How to Prepare For—and Lead Through—a Crisis
Over her career, Simmons University President Lynn Perry Wooten has studied crisis leadership and managing uncertainty. Her most recent book, The Prepared Leader, breaks down successful strategies for navigating crises—whether it’s a pandemic or a viral customer complaint. She ta ... Show More
25m 8s
